Seeking an experienced Banquet Manager to lead our team in delivering exceptional event experiences. This role requires meticulous attention to detail, strong organizational skills, and the ability to ensure smooth event operations. You will be responsible for the coordination and completion of special events, acting as liaison between Marketing, Sales and Food and Beverage Departments. If you're dedicated to providing impeccable service and possess proven leadership capabilities, we'd love to hear from you!
Essential Duties And Responsibilities
- Communicate pertinent BEO information with customers, including, but not limited to, acquiring agenda, room layout/setup, audio/visual needs, mealtimes, menu selections, guaranteed guest counts and any other requirements by the group as contracted.
- Coordinate details of BEOs with all staff and departments involved to ensure successful event, specifically working directly with Banquet Chef in coordination of Food and Beverage requirements and ensuring ALL details of BEO are arranged. (This includes but not limited to; group agendas, room layout/setup, audio/visual needs, mealtimes, menu selections, guaranteed guest counts, signage, and any other requirements by the group contracted.
- Maintain inventory of all banqueting supplies and order items as needed.
- The Banquet Manager needs to present the final BEO to the client at the time of the event.
- The manager highlights any updates (extended open bar, room rate change, etc.)
- Ensure all banquets are invoiced with all information forwarded to the Finance Department and Sales Department for tracking.
- Ensure banquet checks are closed in a timely manner. Checks need to be posted on the same day as the event.
- Responsible for accuracy and customer approval for all BEO’s.
- Responsible for monitoring and auditing the Agilysys cash systems, NetVu, and Paylocity labor, along with managing labor costs.
- Compile, adjust and post personnel shift schedules weekly for the Banquet Team.
- Set standards for the banqueting department and ensure staff are adhering to set standards.
Additional Duties
- Perform as Food & Beverage Server, Bartender, and/or cashier, as needed.
- Assist with managing on-site production and clean-up for events, as necessary.
- Observe guests and respond to any additional requests.
- Responsible for knowing all events in the property.
- Maintain confidentiality.
- Display sensitivity to Native American Culture.
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED.
- Minimum of five years current managerial experience.
- Minimum of five years Hotel Sales and/or Banquet experience.
- Minimum of five years Food and Beverage experience.
Certificates, Licenses, Registrations:
- Class II Gaming License issued from the Squaxin Island Gaming Commission (must be able to pass a background check).
- Valid Washington State Food Handler’s Permit and Alcohol Server's Permit.
To learn more about Benefits at Little Creek Casino Resort, visit:
Little Creek Casino Resort Vision And Mission Expectations
Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.
Little Creek Casino Resort is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
