Little Creek Casino Resort Vision And Mission Expectations
Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.
Summary
Under the supervision of the General Foreman, Facilities Technicians install, maintain, troubleshoot, and repair building systems and equipment throughout the property. This position supports operational continuity across hotel, casino, restaurants, and back-of-house environments while ensuring high standards of safety, quality, and guest service.
Technician progression (I, II, and III) reflects increasing skill level, independence, technical expertise, and leadership responsibility.
Essential Duties And Responsibilities
Technician I
- Assist with general maintenance and repair activities as assigned.
- Complete required maintenance documentation and CMMS entries.
- Perform routine preventive maintenance tasks on facility systems and equipment.
- Support basic electrical, plumbing, mechanical, and building maintenance tasks under supervision.
- Assist with wastewater, boiler, HVAC, and refrigeration system maintenance as directed.
- Perform interior and exterior facility upkeep including basic repairs and seasonal duties.
- Maintain cleanliness and organization of work areas.
- Follow all safety procedures and operational standards.
- Maintain guest service standards in all interactions.
- Maintain flexibility in scheduling based on operational needs.
Technician II
Performs all duties of Technician I, plus:
- Perform skilled maintenance and repair of building systems and equipment with moderate supervision.
- Troubleshoot and resolve more complex maintenance issues across multiple systems.
- Assist with and perform construction, renovation, and remodel work throughout the property.
- Install and repair doors, hardware, framing, drywall, flooring, cabinetry, and finish materials.
- Perform FF&E installation and facility improvement work.
- Assist in reading and interpreting blueprints, drawings, and technical documents.
- Support and monitor work performed by outside contractors as assigned.
- Serve as backup support for other Facilities team members.
- May assist in guiding or training Technician I team members in daily tasks.
- Maintain accurate CMMS records including labor, materials, and work order updates.
Technician III
Performs all duties of Technician I and Technician II, plus:
- Perform advanced troubleshooting, repair, renovation, and construction work across all building systems.
- Serve as a senior technical resource and field lead for Facilities team members.
- Provide guidance, mentoring, and on-the-job training to Technician I and Technician II team members.
- Lead or assist with complex remodels, capital projects, and facility improvement initiatives.
- Perform advanced carpentry, framing, drywall, finish work, painting, and FF&E installation.
- Diagnosing and repair complex issues involving electrical, plumbing, HVAC, mechanical, and structural systems.
- Perform advanced locksmith duties including key control, lock systems, and hardware installation/repair.
- Interpret blueprints, schematics, drawings, and technical specifications for project execution.
- Assist with project planning including material estimates, sequencing, and job preparation.
- May coordinate daily field activities in the absence of the General Foreman.
- Ensure all work meets applicable codes, safety standards, and Tribal, state, and federal regulations.
- Support CMMS data accuracy, including documentation of complex work and project activities.
- Act as a role model for safety, quality workmanship, and guest service standards.
Hospitality Responsibilities
- Perform all duties in a manner that minimizes disruption to guests and operations.
- Maintain a professional appearance and demeanor in guest-facing environments.
- Ensure all work areas are clean, safe, and properly secured.
- Adapt work activities to accommodate occupancy levels, events, and operational needs.
- Maintain a guest-first mindset in all interactions and work activities.
Essential Behavioral Expectations
- Maintain confidentiality at all times.
- Demonstrate professionalism, integrity, accountability, and reliability.
- Display respect for Native American culture and actively learn about Tribal traditions and values.
- Promote positive working relationships across all departments.
- Support and uphold the organization’s mission, vision, and values.
- Demonstrate teamwork, adaptability, and strong communication skills.
- Exhibit emotional intelligence in all interactions with team members, leadership, and guests.
S.I.G.E. Tribal State Compact & Accounting & Internal Control
Duties And Responsibilities
Responsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.
Qualifications
Knowledge, Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Knowledge of commercial building systems including electrical, plumbing, HVAC, mechanical, and structural components.
- Knowledge of construction methods, materials, tools, and repair techniques.
- Ability to read and interpret blueprints, drawings, schematics, and technical documents.
- Understanding of OSHA standards and safe work practices.
- Strong troubleshooting and problem-solving abilities across multiple trades.
- Ability to prioritize tasks and work effectively in a fast-paced environment.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Proficiency with CMMS and basic computer systems.
- Ability to adapt to changing operational needs and emergency situations.
Education And/Or Experience
Technician III
- High school diploma or equivalent required.
- Technical school, trade certification, or advanced apprenticeship completion strongly preferred.
- Minimum of five (5) to seven (7) years of progressively responsible experience in facilities maintenance, construction, or building systems operations required.
- Must demonstrate advanced proficiency in multiple skilled trades, including construction, electrical, plumbing, HVAC, mechanical systems, or related building systems.
- Experience working in a lead, senior technician, or project lead capacity strongly preferred.
- Experience in hospitality, gaming, healthcare, or large commercial facilities strongly preferred.
- A combination of education, experience, certifications, and demonstrated advanced technical skills may be considered.
Certificates, Licenses, Registrations
- Class III Gaming License
- Valid Driver's License and an acceptable driving record
- OSHA 10 required; OSHA 30 preferred (Technician III preferred).
- Forklift certification preferred.
Additional trade certifications preferred based on assignment.
Ability to complete the following training as required.
- Forklift operation certificate
- Certified Pool Operator
- Lock out tag out.
- Fall arrest.
- Confined space
- SDS
- Asbestos and lead identification
- Ladder safety
- Emergency evacuation
- OSHA
- Respirator training
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
- Frequently lift, carry, push, or pull up to 50 pounds unassisted.
- Regularly required to stand, walk, climb, bend, kneel, and work overhead.
- Ability to safely use ladders, lifts, scaffolding, and construction equipment.
- Ability to work in confined spaces and varying environmental conditions.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
- Regular exposure to construction dust, noise, mechanical systems, and varying temperatures.
- Exposure to wet conditions, chemicals, moving machinery, and electrical hazards.
- Work performed in active hospitality and gaming environments requiring professionalism and guest awareness.
- Must be available to work evenings, weekends, holidays, and emergency situations as operational needs require.
