Position Summary

Under general supervision, responsible for the overall custodial functions and cleanliness of the Resort and Casino kitchens, buffet areas, restaurants, concession area, lounge and related facilities, in accordance with management directives. The Custodial Supervisor is a working supervisor and is required to assume the same cleaning duties if the general custodial staff requires assistance.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Directs, supervises, and evaluates the work assigned to kitchen/dining custodial personnel.
2. Oversees custodial duties: Cleaning of ovens, stoves, grills, fryers, floors, walls, doors, trash disposal, buffet bars, tables, chairs, and carpet cleaning.
3. Oversees cleaning of Resort and Casino kitchens, restaurants, buffet area, concessions and other areas when required.
4. Maintains an inventory and orders kitchen/dining custodial cleaning supplies as required.
5. Schedules kitchen/dining custodial staff daily cleaning duties.
6. Conducts orientation of new custodial employees.
7. Completes and processes associated employee disciplinary action reports and recommendations.
8. Conducts employee performance evaluations in a timely manner.
9. Prepares and maintains files, records, reports, and related documents in support of kitchen/dining custodial activities.
10. Enforces Stewarding Department standard operating procedures.
11. Schedules the kitchen/dining custodial staff work shift schedule.
12. Under an emergency evacuation and fire, the ability to control emergency mechanical functions, such as turn off/on electric power and gas.
13. Signs off and monitors kitchen/dining custodial employee timecards for accuracy.
14. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Secondary Duties and Responsibilities

1. Performs additional duties and responsibilities as necessary or assigned.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills and Abilities

1. Ability to supervise and direct the work of others.
2. Knowledge of operation of tools used in the performance of custodial work in the food and beverages areas of the casino.
3. Ability to type, prepare, and maintain office reports and records.
4. Ability to maintain an equipment operating supply inventory.
5. Knowledge of general safety rules, requirements, procedures, and reporting requirements.
6. Ability to communicate effectively and maintain good public and employee relations.
7. Ability to maintain overall custodial supplies used in the kitchen, dining and bar areas of Casino operations.
8. Ability to administer first aid until the Security Department assumes control.
9. Ability to lift minimum of 60 pounds.
10. Knowledge of computer and Windows software.
11. Must have good organizational skills.

Minimum Qualifications, Education and Experience

Required:

1. High School Diploma, GED certification or equivalent.
2. Three (3) years of responsible experience in a kitchen/dining custodial work environment including one (1) year supervisory experience.
3. Must be at least 18 years of age.

Note: Relevant work experience or education may be substituted to satisfy education and/or work experience

Licenses/Certifications/Registrations

1. Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
2. Must be able to successfully pass a stringent background investigation.
3. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Climbing

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Crawling

Moving about on hands and knees or hands and feet.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Finger Dexterity

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Pulling

Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

Pushing

Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Working Conditions Required:

1. Duties are performed indoors with certain outdoor activity as required. Outdoor duties are subject to temperature extremes and inclement weather.
2. Subject to potential hazards such as cleaning solvents and cleaning compounds.
3. Subject to potential hazards such as heights, motorized equipment, and hand tools.
4. Additional potential hazards include exposure to infections, diseases, fumes, odors, dust, mist, and gases.
5. Duties may involve walking, climbing, crawling, standing for long periods of time, sitting, crouching, kneeling, running, and the ability to assume prone position.
6. Work hours subject to change with overtime work required as approved by management.
7. Must be able to work long hours under stressful conditions.
8. Specific physical body movements require the following:

• Trunk-bend, twists, rotate, push, pull, carry
• Arms-reach, carries, push, pull, twists, rotate
• Legs-lift, push, pull, twists, rotate, balance
• Hands-grasp, manipulate, bilateral coordination, overall and finger dexterity
• Eye and hand coordination.