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Slot Technician Supervisor

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Position Summary

Under limited supervision while working with management to fulfill goals and objectives in the Slot Department.  Work to ensure a consistent and professional corporate image.

Supervision Exercised

Supervised by the Slot Tech Manager and the Slot Tech Assistant Manager.

Supervises personnel as assigned.

Major Duties And Responsibilities

  1. Responsible for maintenance, repairs, and general operating condition of slot machines and Electronic Boards.
  2. Supervises and trains all slot technicians.
  3. Responsible for following internal control procedures as they apply to machine removal, installation, maintenance and key control.
  4. Responsible for preventative maintenance program and logs.
  5. Tracks slot machine and parts inventory.
  6. Monitors training required for all slot technicians.
  7. Orders slot machine parts.
  8. Assists in annual evaluations of slot technicians.
  9. Follows through and delegates work projects.
  10. Adheres to Title 31 procedures.
  11. Performs additional duties and responsibilities as necessary or assigned.

Secondary Duties And Responsibilities

Knowledge, Skills And Abilities

  1. Ability to supervise, coordinate, direct, and assign work.
  2. Ability to make judgments and decisions regarding customer and employee complaints.
  3. Ability to implement and administer disciplinary procedures.
  4. Ability to analyze and develop time lines, project resources, monitor and evaluate results.
  5. Ability to develop and implement policies and procedures.
  6. Ability to deal effectively with the general public and casino staff.
  7. Ability to write reports and maintain slot files and employee schedules.
  8. Ability to develop and implement training needs for employees and Tribal members.
  9. Knowledge of Casino operations, Tribal, federal and state reporting requirements.
  10. Knowledge of all slot and gaming equipment.
  11. Ability to work under extreme pressure and levels of stress.
  12. Must be able to read, write and speak English fluently.

Minimum Qualifications, Education And Experience

Required

  1. High School Diploma, GED certification or equivalent.
  2. Three (3) years slot tech experience including six (6) months supervisory experience.
  3. Must be at least 21 years of age.

Licensing Status

  1. Must be able to obtain and maintain the required Gaming License.
  2. Will require a post-offer, pre-employment and random drug screening.

Working Conditions

  1. Work is performed indoors.
  2. Work hours subject to change with overtime required.
  3. Must be able to work long hours under stressful conditions.
  4. Subject to hazards which may cause personal bodily harm; smoke, common colds, influenza, dust, odors, and elevated noise levels.
  5. Tasks maybe performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
  6. Duties may involve walking, standing for long periods of time, sitting and crouching.
  7. Specific required movements include the following:
  • Trunk-bend, twist, rotate, push, pull, and carry.
  • Arms-reach, carry, push, pull, lift, twist, and rotate.
  • Legs-lift, push, pull, twist, and rotate.
  • Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.
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Sandia Resort & Casino

30 Rainbow Road, NE

Albuquerque, NM 87113

Casino Resort

Sandia Resort & Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!