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Banquet Houseperson

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Position Summary

Responsible for function room set up is done as specified on the banquet event order and is completed and ready on time.

Supervision Exercised

Reports to the Convention Center Manager.

Assisted by facilities staff to set up banquet rooms.

Major Duties And Responsibilities

  1. Guest satisfaction is all important to us. Show flexibility and accommodate last minute customer change request, if at all possible.
  2. Co-ordinate with the Casino Marketing Department for Show/Entertainment Set-ups.
  3. Based on the weekly Event Summary, prepare your weekly work schedule, to be ready to make short term changes as required, if events change.
  4. Train and provide direction of facilities manned set-up crew.
  5. Assure that set-up employees report to work on time, as scheduled, properly uniformed.
  6. Supervise the sign-in and sign-out of all part-time employees to assure proper payroll processing.
  7. Banquet equipment: Tables, chairs, podiums and risers, are expensive items, train all setup employees to handle all equipment with care, in particular also due to the fact that equipment needs to be constantly moved, to set up, to break down and to store.
  8. Label the walls of the banquet equipment storage rooms, that all equipment is stored orderly, always in the same location.
  9. The set-up crew is responsible to clean/vacuum function rooms in use, during the day and in between functions, provide meeting room set-ups with Ice water, glasses, note pads and pencils, exchange/clean ashtrays.
  10. As soon as possible after completion of any event, the function room set-up is to be broken down, equipment moved to storage or to the next meeting location and the room left cleaned, orderly and secured.
  11. Keep the Convention Center Manager informed on a timely basis of any unusual occurrence.

Knowledge, Skills And Abilities

  1. Ability to follow written from Banquet Event Order.
  2. Ability to follow verbal directions.
  3. Ability to lead a group of employees to complete BEO request.
  4. Knowledge of dressing a banquet table with table cloth, table skirt, glassware, silverware, and china.
  5. Knowledge of setting up portable bars.
  6. Knowledge of setting up portable buffet tables.
  7. Organizational skills.
  8. Verbal and written communication skills.
  9. Ability to work under pressure and deadlines.

Minimum Qualifications, Education And Experience

Preferred

  1. High school diploma, GED certification or equivalent.
  2. Six (6) months banquet set-up or housekeeping attendant/supervisor experience.

Licensing Status

  1. Must be able to successfully pass a stringent background investigation.
  2. Will require a post-offer, pre-employment, and random drug screening.

Working Conditions

  1. Work is performed indoors and outdoors. Outside work is subject to temperature extremes and inclement weather conditions.
  2. Work hours subject to change with overtime work required.
  3. Subject to hazards which may cause personal bodily harm; smoke; diseases; cuts bruises, burns, common cold, influenza, dust, odors and elevated noise levels.
  4. Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
  5. Duties may involve walking, standing for long periods of time, sitting and crouching.
  6. Specific required movements include the following:
    1. Trunk- bend, twist, rotate, push, pull, carry.
    2. Arms – reach, carry, lift, twist, and rotate.
    3. Legs – lift, push, pull, twist, and rotate.
    4. Hands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.
  7. Must be able to lift 50 lbs.
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Sandia Resort & Casino

30 Rainbow Road, NE

Albuquerque, NM 87113

Casino Resort

Sandia Resort & Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!