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Bell Person

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Position Summary

Transports the baggage of arriving and departing guests from the Bell Desk to their room or vehicle.  Assists departing guests with their luggage and other departure details.

Supervision Exercised

Reports to the Lead Concierge or the Bell Captain.

Major Duties And Responsibilities

  1. Assist physically challenged travelers and other guests with special needs.

  2. Greet incoming guests and escort them to their rooms.

  3. Receive and mark baggage by completing and attaching claim checks.

  4. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, banquet storage room by hand or using baggage carts.

  5. Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.

  6. Compute and complete charge slips for services rendered and maintain records.

  7. Deliver messages and room service orders, and run errands for guests.

  8. Explain the operation of room features such as locks, ventilation systems, and televisions.

  9. Performs other duties as assigned.

Secondary Duties And Responsibilities

Knowledge, Skills And Abilities

  1. Excellent customer service skills.

  2. Excellent verbal and written communication skills.

  3. Knowledge of Casino Hotel Resort services.

  4. Knowledge of local area.

Minimum Qualifications, Education And Experience

Required

  1. One (1) year experience in the hospitality industry.

  2. Must be at least 18 years of age.

Preferred

  1. High School Diploma, GED certification or equivalent.

Licensing Status

  1. Must be able to successfully pass a stringent background investigation.

  2. Will require a post-offer, pre-employment and random drug screening.

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Sandia Resort & Casino

30 Rainbow Road, NE

Albuquerque, NM 87113

Casino Resort

Sandia Resort & Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!