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Cash Operations Shift Manager

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Provides direct supervision of all cash operations employees.  Ensures security of company funds issues and receives cage/pit markers, sets up credit and check cashing accounts within authorized limits, issues cashier banks, investigates variances, and ensures compliance with all policies, procedures, gaming regulations, and Tribal Internal Controls and maintain knowledge of Title 31.  

Essential Duties And Responsibilities Include

  • Coordinates all functions and recommends proper staffing levels for the Cage and Vault areas for the shift.
  • Applies positive communication, interpersonal and leadership skills with guests, (internal and external) at all times.
  • Accountable for all operating activities within areas of the Cash Cage and Vault areas.
  • Provides proper security and accountability of company funds within the cage.
  • Issues and Receives cage/pit markers as well as effectively and accurately balance the marker bank.
  • Maintain accurate employee files for all attendance and/or related information
  • Sets up credit and check cashing accounts for guest and casino host.  Maintains accurate credit files
  • Issues, controls and reconciles all cashier funds within the cage.
  • Investigates overages and shortages, assists with purchasing of hard count and soft count drops.
  • Directs the operation of the cage facility to be in accordance with established policies, procedures, and gaming regulations.
  • Maintains excellent grooming and personal conduct according to FSRC Standards.
  • Maintain accurate MTL, MIL, CTR and SARC as needed.
  • Issue, redeem, consummate and transfer Marker activity as required in a timely manner
  • Must be detailed oriented, self motivated, positive work ethics and demonstrate initiative on a daily basis.

This position is not limited to those duties listed in the job description.  Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Directly supervises 15+ employees in the Cash Operations Department.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving guest and employee problems. Ordering supplies, scheduling employees, maintain logs as needed.  Other duties may be assigned.  Meet deadlines in a  timely manner (i.e. daily shift reports, weekly status reports and end of the month variance reports).  Must possess accurate documentation skills for proper tracking purposes.    

Qualifications 

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to deal effectively with all staff members exercising tact, diplomacy and patience at all times.
  • Must possess excellent verbal and written communication skills in order to promote positive and professional image.
  • Professional attire must be worn at all times and in accordance with the guidelines set forth by FSRC and Cash Operations Department.
  • Must be able to perform the essential duties of a Cage Cashier and Main Banker.

Education/Experience 

  • Must be 21 years of age or older.
  • High school diploma or GED/equivalent required.
  • Minimum 3-5 years of experience in Casino Cage operations and supervision required. 
  • Minimum of 2 years bank teller/casino cage experience required. 

Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel; and talk or hear. 
  • The employee frequently is required to walk and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel or crouch. 
  • The employee must frequently lift and/or move up to 30 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

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Fantasy Springs Resort Casino

84-245 Indio Springs Parkway

Indio, CA 92203

Casino Resort

Fantasy Springs Resort Casino

About Fantasy Springs Resort Casino

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Cahuilla Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.

Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, which is open for public play.

Property Description

Casino:

  • 100,000-square foot casino floor
  • 1,800 of players' favorite slot and video poker machines
  • 40 table games including Blackjack, California Craps, Pai Gow and more
  • Triple Crown Room Off Track Betting Facility
  • Bingo Palace 600 seat bingo facility open every day
  • Fantasy Rewards players club offering perks and complementaries with play

Hotel:

  • 250-luxurious guest rooms and suites
  • High Speed Internet
  • 24-hour Room Service
  • Flat Screen LED televisions
  • 300-thread count linens and feather down comforters
  • Complimentary Valet Parking
  • Complimentary Nautilus Fitness Center
  • 103-foot Swimming Pool, Jacuzzi, Sundeck and Cabanas

Dining/Nightlife:

  • Seven delectable dining choices including the Bistro (fine dining featuring seafood, succulent steaks, plus sushi bar), Joy Asian restaurant (open September 2010), POM (contemporary American cafe), Lique Ice Cream Parlor, Fresh Grill Buffet, The Pizza Kitchen and Starbucks Cafe
  • 12th Floor Wine Bar & Cocktail Lounge open every day at 5pm and features live jazz musicians on Fridays and Saturdays
  • Rock Yard Outdoor Concert Stage features live concerts seasonally 
  • Springs Bar watch your favorite sporting events and sip your favorite beverage at this center casino bar
  • Lit Comfortable ultra lounge on the casino floor perfect for meeting friends, enjoying a handcrafted cocktail, watching the game on giant LCD screens or taking in live music on weekends

Golf, Entertainment & Activities:

  • Championship golf at Fantasy Springs' Eagle Falls Golf Course 18-hole, Clive Clark designed. Opened in 2007. Voted one of the “Best Courses You Can Play” by Golfweek magazine
  • Top-name concerts and entertainment in the 3,500-seat Special Events Center
  • Bowling at Fantasy Lanes, featuring 24-state-of-the-art lanes, laser bowling & sports bar

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