To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts, public safety functions, and emergency medical calls as follows
Under the direction of the Pit Manager, the Table Games Floor Person assists in the overall supervision of Table Games in a Pit or Pit Section. The Table Games Floor Person greets customers at the tables when accepting player club cards for tracking and acts as the arbiter for resolving customer complaints.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Oversees the planning, implementation and execution of all Player Development Special Events (including Asian Bus promotions), ensuring that all run smoothly and in a timely manner, to effectively stimulate customer loyalty. Ensure PD activities are being held to a high standard and on a strict timeline to realize the highest quality. Prepares and analyze all data for Player Development special events, including bus performance reports. Develop and maintain superior relationships with guests. Execute CRM strategies including assisting players in making arrangements for hotel, restaurant reservation and other amenities. Performs all duties in accordance with regulatory, departmental and company policies and procedures.
EVS Supervisor will assist the EVS Manager in leading the EVS team, maintaining the cleanliness of the property to the establishment Fantasy Springs Standards.
Responsible for providing excellent guest service and support on the casino floor during Promotions and Special Events. Performs all duties in accordance with regulatory, departmental and company policies and procedures.
To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts and public safety functions as follows:
Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product.
Executes monetary transactions for guests and is assigned to a front window. Maintain knowledge of Title 31, Tribal Internal Controls, Gaming Regulations, and departmental policy and procedures.
Keep maintenance program for lanes, equipment, and front end to ensure of minimal breakdowns. Adjust and repair automatic pin-spotting machines and scoring communication equipment.
Room Service Servers are expected to deliver truly a level of great service to create memorable experience for our guests. Servers must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. Servers provide food and beverage service to guests in accordance with Room Service standards/specifications.
Protect the integrity of gaming activity by preventing improper or unlawful conduct in the course of gaming activity. Assure that procedures are carried out in compliance with the National Indian Gaming Commission Minimum Internal Control Standards, Tribal State Gaming Compact, and the Cabazon Band of Cahuilla Indians Gaming Ordinances. Test and certify that slot machines are in compliance with regulatory standards. This position requires maintenance of strict confidentiality.
To provide for a safe, secure and enjoyable gaming experience for our guests and team members through cctv and to maintain a proactive risk management leadership style utilizing a highly trained team that will protect the owners from all forms of internal and external threats.