Jobs at Fantasy Springs Resort Casino

• Dealer / Floor Supervisor (Table Games) (Table Games)

  This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

• Cage Cashier Senior / Cage Supervisor (Finance/Accounting)

  Executes all duties as assigned for all window and bank transactions within the cage. Ability to operate a front window, employee window or the main bank. Maintains knowledge of Title 31, Tribal Internal Controls and departmental policy and procedures

• Hotel Front Desk (Guest Services)

  The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer service.

• Environmental Porter (Housekeeping)

  Maintains and cleans the establishment to Fantasy Springs Standards by performing the following duties.

• Drop Count Team (Finance/Accounting)

  With other members of the Drop/Count Team, perform the daily cash drop and count of table games and slot machines.

• Bell Person (Guest Services)

  Greet & assist guests with baggage while checking in/out of the Hotel. Provide ongoing services to guests as requested. To ensure & provide a safe & healthy environment for both our guests & colleagues. The Bell Person offers support, knowledge, and assistance as needed in all areas of customer service.

• Resort Services Supervisor (Housekeeping)

  The Resort Services Supervisor provides support, knowledge, and assistance in support of the Front Office Manager. Hold responsibility for accuracy and completeness of work of the Front Desk, including tracking staffing requirements, leading by example and the hotel liaison between the guest and management for customer service issues. Represent the Hotel management in the absence of the Front Office Manger and his/her duties.

• Main Banker (Finance/Accounting)

  Accountable for counting, verifying, and documenting all monies both in and out of the main bank, cash cage, slot attendants, Auxiliary outlets, and special events, completing the appropriate paperwork for each department. Prepares and processes all bank deposits and prepares all increases and exchanges. Responsible for counting and processing daily revenue as well as preparing cash summary reports for each shift. Maintain knowledge of Title 31 and Tribal Internal Controls.

• Floor Supervisor Table Games (Table Games)

  Under the direction of the Pit Manager, the Table Games Floor Person assists in the overall supervision of Table Games in a Pit or Pit Section. The Table Games Floor Person greets customers at the tables when accepting player club cards for tracking and acts as the arbiter for resolving customer complaints. 

• Lead Cook - Joy (Chefs/Kitchen)

  Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product.

• Special Events Coordinator (Meetings/Events)

  Responsible for providing excellent guest service and support on the casino floor during Promotions and Special Events. Performs all duties in accordance with regulatory, departmental and company policies and procedures.

• Technician HVAC I (Engineering/Maintenance)

  Performs repairs and preventative maintenance on all heating, ventilating, air purifying systems, and air conditioning systems.  

• Room Attendant (Housekeeping)

  To clean and stock guest rooms to ensure Fantasy Springs Resort Casino’s high standards of cleanliness.

• Public Safety Officer (Security)

  To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts and public safety functions as follows:

• Beverage Server (Food & Beverage)

  Beverage servers are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. Beverage servers should be knowledgeable and familiar with all beverage items, drink preparations, ingredients and be able to make recommendations to guests as well as offer drink suggestions and up sell where possible to maximize sales. Beverage servers must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations.

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