Where Job Seekers Connect with
Gaming-Hospitality/Technology Employers

HR Coordinator

Save this job

Compensation: $22.00 to $28.00 per hour

The opportunity

Delaware North Gaming is hiring a full-time HR Coordinator to join our team at Southland Casino in West Memphis, Arkansas. As the face of Human Resources, you will play an important role in creating a positive employee experience by supporting onboarding, employee inquiries, training initiatives, compliance activities, and day-to-day HR operations.

Join a collaborative team where your contributions make a direct impact and where you’ll have opportunities to learn, grow, and advance your career.

Pay

$22.00 – $28.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

  • Serve as the first point of contact for employee and candidate HR inquiries, providing timely, professional support and guidance
  • Coordinate and facilitate the full onboarding process, including scheduling orientation, preparing pre-employment and new hire paperwork, initiating onboarding transactions, and ensuring gaming license requirements are completed
  • Assist with the training and development of team members by maintaining training records and ensuring compliance with required refresher training programs
  • Process and maintain employee transactions in Workday, including leave of absence (LOA) administration, ADA accommodations, Workers’ Compensation documentation, employee data changes, and other HR-related updates
  • Support attendance management processes by monitoring attendance records, processing attendance-related transactions, and assisting with attendance appeals using UKG and other HR systems
  • Administer gaming license applications and renewals, ensuring compliance with all regulatory and company requirements
  • Manage employee identification badges, access cards, and related access administration functions.
  • Maintain accurate employee records, personnel files, and documentation while ensuring data integrity and confidentiality
  • Perform data entry, reporting, and administrative support activities utilizing Workday, Microsoft Office applications, and other HR systems (Workday, UKG)
  • Adhere to company policies, compliance requirements, and regulatory guidelines when handling sensitive and confidential employee information

More about you

  • Prior HR experience required; previous experience in Human Resources, HR Administration, Employee Relations, or a related field is a plus
  • Experience working with HRIS systems, preferably Workday, is preferred
  • Familiarity with onboarding, employee record management, leave administration, ADA accommodations, and Workers’ Compensation processes is beneficial
  • Excellent written and verbal communication skills with a strong customer service focus
  • Strong organizational, time management, and decision-making skills, with the ability to manage multiple priorities and meet deadlines
  • Ability to work independently while maintaining accuracy and attention to detail in a fast-paced environment
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams
  • Ability to maintain confidentiality and handle sensitive employee information with professionalism and discretion
  • Knowledge of HR practices, employment laws, and regulatory compliance is a plus
  • Ability to work onsite Monday through Friday during regular business hours.

Shift details

M-F

Save this job
Southland Casino Hotel

1550 N. Ingram Blvd.

West Memphis, AR 72301

Casino & Hotel
Managed By Delaware North

Southland Casino Hotel

Southland Casino Hotel, located in West Memphis, Arkansas, is a premier, full-service gaming and entertainment destination situated just 7 minutes from downtown Memphis. Following a $320 million expansion completed in 2022, the facility features a modern 20-story hotel tower and a massive 113,000-square-foot casino floor, transforming it from its original roots as a greyhound racing park into a Las Vegas-style venue. 

Casino and Gaming - Gaming Floor: The 113,000-sq.-ft. casino boasts 2,400 slot machines, 50 live table games, and a high-energy sportsbook.
Games Offered: Offerings include a wide variety of slots (ranging from penny to high-limit), blackjack, craps, roulette, and stadium gaming.
High Limit Room: Features 54 high-limit slot machines and six blackjack tables with $50+ minimum bets.
Racing: While focusing on the casino, it maintains its roots with simulcast horse and greyhound racing. 

Hotel Accommodations -
Tower: The hotel is a 20-story, blue-glass high-rise tower.
Rooms: 300 rooms, which include 60-70 suites and 12 penthouse suites.
Amenities: Rooms feature floor-to-ceiling windows, modern decor, and, in some, rain showers.
Pet Policy: Pet-friendly rooms are available.

Dining and Nightlife - Southland offers multiple dining venues ranging from casual to upscale:
PIgnite Steakhouse: An upscale dining experience.
The Kitchens: A large, buffet-style restaurant.
Other Options: The Fry House, The Grind, and Sports Bar &Lamp; Grill.Bars: Several bars are on-site, including the Chairman’s Bar, Charred Oak Bourbon Bar, and the Ignite Steakhouse Bar. 

Amenities and Services
Parking: A 5-story parking garage with 1,250–1,400+ spaces, plus valet parking.
Fitness Center: A 24-hour fitness center is available.
Events: Regular live music and entertainment are featured.
Safety: The facility is equipped with a comprehensive security program, including a weapons detection system. 

Southland Casino is owned and operated by Delaware North, a global leader in hospitality.