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Slot Shift Manager

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Pala is a great place to live since the cost of living is lower than the national average. It offers a peaceful atmosphere, quality education, beautiful natural scenery, and many outdoor activities such as hiking, fishing, and camping.

Location: Pala, CA

Responsible for all slot operations staff, impressed funds and gaming regulatory compliance. Understands the philosophy of the organization as set down by the administrators and works effectively within. Administers department policies and evaluates standards of performance. Maintains clear and open communications upward, downward and laterally. Evaluates operating procedures, recommends changes and implements approved changes. Orientates, trains, counsels, disciplines, evaluates and recommends for termination department staff. Act in relation to employees, guests and/or general public in a manner consistent with the best interest of the organization.

  • Two (2) years experience in a slot department setting.
  • Five (5) years supervisory experience required.
  • Must have thorough understanding of the Pala Gaming Commission pertaining to slot operations.
  • The ability to understand and comply with all departmental and company rules and regulations, policies and procedures.
  • Ability to maintain effective working relationships with staff.
  • Demonstrate the ability to counsel and develop subordinates in a fair, equal and favorable work environment.
  • Ability to perform basic math.
  • Ability to operate basic office equipment and two-way radio.
  • Computer experience in Microsoft Windows and Oasis Systems Interface.
  • Must be able to read, write, speak and understand English.
  • High School Diploma or GED required.

Essential Job Functions:

  • Organize and coordinate the activities of slot operations staff.
  • Oversee the departmental function on the assigned shift.
  • Administer department policies and procedures.
  • Monitor and maintain compliance with all aspects of the Pala Casino internal controls.
  • Monitor and maintain compliance with all aspects of the Pala Gaming Commission.
  • Evaluate standards of performance of subordinates.
  • Maintain clear an open communications upward, downward and laterally.
  • Evaluate operational procedures; recommend changes and implement-approved changes.
  • Hire, train, counsel, discipline, and evaluate staff.
  • Make recommendations for termination that, after coaching and discipline still continues to perform at levels below acceptable levels with the Pala Casino.
  • Maintain required key controls.
  • Perform job functions of subordinates as necessary.
  • Authorize jackpots on the casino floor.
  • Prepare daily or weekly schedules; solicit recommendations for changes and implement-approved changes.
  • Prepare slot management reports as assigned from the Oasis slot management system.
  • Maintain positive guest relations at all times.
  • Maintain confidentiality of pertinent casino data and guests.
  • Be knowledgeable about the Pala Casino’s services, features, attractions, promotions and special events to respond accurately to guest/team member inquiries.
  • Be completely knowledgeable about the basic functions of slot machines.
  • Circulate throughout the casino; monitor the level of business activity and staffing requirements. Adjust slot staff as necessary.
  • Notify Pala Gaming Commission with gaming disputes over $1000.
  • Perform other duties as assigned.
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Pala Casino Spa Golf Resort

11154 Highway 76

Pala, CA 92059

Casino Resort

Pala Casino Spa Golf Resort

Pala Casino Spa Golf Resort welcomes your interest in joining our team in our beautiful resort, where we value our employees as our greatest asset.  Just click on the Apply button in this posting and “Continue.....”  and you will be forwarded to our career site, where you can email your resume and complete our company application,

Pala Casino Spa Golf Resort is located in Pala, California on the beautiful Pala Indian Reservation northeast of San Diego, California. We are owned and operated by the Pala Band of Mission Indians, a federally recognized tribe.

As SoCal’s Entertainment Capital, Pala Casino Spa Golf Resort includes a Las Vegas-style casino, including an expansive gaming floor with over 2,000 slot and video machines and 78 table games.

Our hotel features 507 rooms, which include 82 suites, and an award winning 10,000 square foot spa, as well as a fitness center. Our resort is an AAA Four-Diamond Award winner for 15 consecutive years.

Our guests enjoy nine (9) restaurants and two lounges, a 2,000-seat Pala Events Center, an outdoor Starlight Theater and five swimming pools with two hot tubs and 14 luxury cabanas. 

Pala Casino’s wide variety of HD premium sporting and entertainment events, also include an exciting collection of live bands daily at both indoor and outdoor venues.

Pala Casino Spa Golf Resort employees enjoy an exciting work environment, competitive salaries and excellent benefits including Medical, Dental, Vision and a 401(k) plan.  Our Team Members receive free uniforms and enjoy one free meal per shift in our beautiful cafeteria style Team Member dining room.

Click here to read about our exceptional benefits!!