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Casino Host

Bally's Tiverton
Tiverton, RI
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  • 2-4 years of gaming and/or marketing experience
  • 1 year of casino experience is preferred.
  • Previous experience with ACSC player rating system preferred.
  • Excellent computer skills are required.
  • Excellent communication skills and a friendly, outgoing personality are required.
  • Ability to thrive in a team-based environment.
License Requirements

Must secure appropriate RI mandated gaming licenses.

Essential Job Functions
  • Maintain a working knowledge of the Company’s facilities and special events, and advising customers of same, whenever possible.
  • Greet customers on casino floor, establish rapport, and providing complimentary amenities, based upon specific casino guidelines for levels of play.
  • Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
  • Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
  • Assist guests with reservations for restaurants, entertainment venues.
  • Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
  • Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
  • Augment special events, through active participation in same.
  • Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
  • Record information on new customers, and updates Database as needed.
  • Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
  • Compile customer feedback and informs management of findings on a regular basis.
  • Responsible for maintaining a consistent, regular attendance record.
  • Other duties as assigned by Director of Player Development.
Physical/Mental Requirements
  • Constantly use physical movements necessary for general office duties:standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
  • Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
  • Constantly use mental alertness to achieve high level of accuracy in completing tasks.
Working Conditions
  • Mostly indoors and generally climate-controlled environment
  • Will be exposed to noise, smoke, and odors.
  • Working with others and independently
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Bally's Tiverton features 33,600 sq. ft. of gaming space. Included are 1,000 of the newest video slots as well as a number of your favorite games such as Wheel of Fortune Cash Link, Wheel of Fortune 4D, Dragon Link, Lightning Link, Fortune Gong and more. Also featured, are 32 live table games and 18 brand new Hybrid Stadium Seats which include a gaming mix of Blackjack, Roulette, Baccarat, Three Card Poker, Craps, Spanish 21, Let It Ride, and Pai Gow Poker.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.