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Specialist - Security

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Description

  • Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
  • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
  • Creates an atmosphere of luck and celebrates guest’s wins.
  • Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and effectively resolves service breakdowns when they exist.
  • Promotes programs and card membership.
  • Provides a warm farewell and thanks guests for visiting.
  • Assigned to Security and Fire Command, answers telephone, dispatches security officers according to situation and need.
  • Issues controlled keys, access badges and radios to security officers and other staff.
  • Monitors CCTV, digital alarm system and issues emergency credentials to employees and vendors.
  • Receives, logs, and determines priority of information received from security officers concerning their lateness, absence or other usual concerns.
  • Keeps in constant communication with Supervisor Security.
  • Maintains mandated logs.
  • Prepares specified reports; assists security officers in preparation of statements.
  • Reviews, evaluations and corrects same.
  • Conducts fact finding investigations by physically tracking and interviewing witnesses, collecting physical evidence and preserving the crime scene if necessary.
  • Takes statements from individuals involved in security related activities and prepares reports detaining facts.
  • Appears in court to give testimony on subpoenaed and/or documented facts contained in Complaint or Warrant filed.
  • Notifies Supervisor Security or Shift Manager of any relevant situations or information.
  • Must be able to evaluate upon sight patrons requiring first aid or C.P.R.
  • Quickly reacts upon observation of distress signals.
  • Ensures that fire alarm systems and elevator emergency alarms are in proper working order.
  • Acknowledges all fire alarms, controls alarm response, and dispatches security officer on duty.
  • Monitors the Fire Command Room and all its functions.
  • Participates in all on-the-job training functions relevant to the Fire Command Room.
  • Communicates with the local Fire Department.
  • Observes the safe operation of assigned elevator(s), acknowledges any reports of an emergency, mechanical failure, vandalism or unusual occurrence, and dispatches appropriate security and/or repair personnel as indicated.
  • Performs Security Officer’s duties as assigned.
  • Completes special assignments as requested.

    Other duties as assigned.

    Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.

    • Qualifications

  • Minimum one year experience in the grade of Security Officer or similar capacity in the public sector.
  • A broad knowledge of games and casino rules, procedures, and administrations.
  • Knowledge of the laws and regulations affecting the casino industry.
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    Bally’s Atlantic City

    1900 Pacific Ave

    Atlantic City, NJ 08401

    Casino & Hotel
    Managed By Bally’s Corporation

    Bally’s Atlantic City

    About the company

    Bally’s Atlantic City is an ocean front full-service hotel and casino located on the Atlantic City boardwalk, which features world-class accommodations in over 1,200 rooms and 118 suites. Our newly remodeled iconic Bally’s tower features 750 renovated hotel rooms with a design inspired by the heart and soul of the Atlantic City beach and boardwalk, and the fresh relaxed summertime feel that comes with it. 

    Our 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook. 

    Guests enjoy over 13 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. Our facility also offers over 100,000 sq. ft. of event and convention space.

    Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence of Online Sports Betting and iGaming offerings. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and BallyCasino, a growing iCasino platform.

    With 10,500 employees, the Company's casino operations include approximately 15,000 slot machines, 600 table games and 5,300 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
    We offer amazing opportunities at our 16 casinos which include Twin River Casino Hotel (Lincoln, RI), Tiverton Casino Hotel (Tiverton, RI), Hard Rock Hotel & Casino (Biloxi, MS), Casino Vicksburg (Vicksburg, MS), Eldorado Resort Casino Shreveport (Shreveport, LA), Dover Downs Hotel & Casino (Dover, DE), Bally’s Atlantic City (Atlantic City, NJ), Casino KC (Kansas City, MO), Bally’s Black Hawk (Black Hawk, CO), Bally’s Black Hawk West (Black Hawk, CO), Bally’s Black Hawk North (Black Hawk, CO), Arapahoe Park racetrack (Aurora, CO), Tropicana Evansville (Evansville, IN), Bally’s Quad Cites (Rock Island, IL), MontBleu Resort Casino & Spa (Bally's Lake Tahoe, NV), and the Tropicana in Las Vegas.

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