Reports To

Director of Facilities

Job Summary

Provides administrative and staff support and is responsible for a variety of other tasks while
projecting a professional image through in-person and phone interaction.

Essential Functions

1) Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations
and Kickapoo Lucky Eagle policies and procedures.
2) Ensure the highest possible standards of guest services by properly listening and responding
to guest and team member concerns and questions.
3) Answer telephones and transfer calls to appropriate staff members or departments.
4) Meet, greet and direct office visitors, clients or vendors.
5) Create and modify documents using Microsoft Office programs.
6) Responsible for operational aspects of Facilities Department.
7) Monitor and report on departmental budgetary aspects.
8) Will conduct purchases and be involved in project bidding.
9) Maintain hard copy and electronic filing system.
10) Sign for shipped packages addressed to the department.
11) Provide assistance as needed with research on products, services or office supplies.
12) Responsible for management and maintenance of CMMS (Assets Essentials).
13) Keep work areas clean and orderly at all times.
14) Assist with the review of administrative procedures and development of systems to assure
compliance by all staff.
15) Assists with training sign up for Facilities staff.
16) Assist with oversight and cost comparisons for vendors to maintain cost effectiveness and
quality.
17) Perform office duties such as typing, bookkeeping, flow of correspondence, filing,
requisition of supplies, faxing, etc.
18) Maintain familiarity with Human Resources policies and processes in order to assist with
personnel issues.
19) Assist Director of Facilities in developing and processing contractual agreements.
20) Demonstrate and promote KLECH core values and MAD skills.
21) Manage and maintain security of confidential information entrusted to position.
22) Attend and satisfactorily complete all required training as assigned.
23) Monitor compliance with Federal currency transaction reporting requirements, Title 31
requirements and IRS Currency Transaction Reports and property established Anti-Money
Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
24) The essential functions listed above are not an all-inclusive list but rather a general
representation of the duties and responsibilities pertinent to this position. The duties and
responsibilities will be subject to change based on organizational needs and/or deemed
necessary by the Director.
25) Perform other duties as assigned.

Minimum Requirements To Qualifications

1) Must have High School diploma or GED.
2) Minimum three (3) years' clerical experience or certification, preferred.
3) Minimum one (1) year office administrative support experience, preferred.
4) Ability to learn and effectively use various computer programs and handle multiple tasks and
job duties simultaneously.
5) Must be highly motivated, organized and methodical.
6) Ability to use office equipment with strong skills in Microsoft Office.
7) Strong communication skills in English both written and oral. Spanish or other language
skills a plus.

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American
preference is observed.

Skills And Abilities

1) Ability to work independently with minimal supervision.
2) Ability to maintain effective relationships with the General Manager, Directors, Managers,
vendors and all staff.
3) Ability to work under pressure in a fast paced, stressful environment.
4) Ability to meet multiple deadlines and multi-task.
5) Ability to have strong critical thinking, analytical and guest service skills.
6) Must possess a positive attitude with strong organizational and leadership qualities.
7) Ability to add, subtract, multiply and divide in all units of measure.
8) Ability to define problems, collect data, establish facts and draw conclusions.
9) Ability to understand complex instructions and material.
10) Ability to establish and maintain professional relationships with individuals of varying social
and cultural backgrounds and with co-workers of all levels.
11) Ability to work effectively with individuals and demonstrate leadership and team building
skills with empathy and enthusiasm.
12) Ability to maintain confidentiality.
13) Ability to follow and comply with established Casino guest service programs.

Physical Demands

1) While performing the duties of this position, the team member is regularly required to stand,
sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on
a regular basis.
2) The team member must be able to concentrate for prolonged periods.
3) Specific vision abilities required by this job include close vision, distance vision, peripheral
vision and depth perception.
4) The team member must be able to communicate effectively in person or using
telecommunications equipment.
5) The team member must have the hand-eye coordination and manual dexterity to operate a
keyboard, touch-screen display, telephone and calculator.
6) Frequently lift and/or move up to 30 lbs.

Work Environment

1) Normal office setting, casino floor, and facility workrooms.
2) Frequent walking and standing in a smoke filled environment and frequent contact with the
general public.
3) Temperature controlled environment with varying noise levels. May be exposed to high
levels of noise throughout the day.
4) Extended hours and irregular shifts may be required including nights, weekends and
holidays.
5) Must be able to perform under pressure and work long hours under stressful conditions.
6) May be exposed to the risks associated in attempting to resolve issues with difficult guests
and extremely irate staff members.
7) May be exposed to various types of lighting including, but not limited to: artificial
fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
8) Travel may be required to perform one or more essential functions of this position.

Conditions Of Employment

1) Must be able to obtain and retain a KTTT Gaming Commission License, including successful
completion of background check necessary to obtain and maintain license. Responsible to
keep all documents current and valid at all times.
2) Must be able to provide authorization to work in the United States.
3) Must be at least 18 years of age.
4) Must have access to reliable transportation to commute to and from work.
5) Must comply with KLEC handbook, internal policy and procedures, and gaming regulations
set within KLEC.