Description
Are you ready to get your start in the food and beverage industry? Come join Mystic Lakes Casino’s newest outlet, Hop House as a Host! You will be the key person who greets and welcomes our guests as they come to enjoy an exciting dining experience at a premier casino resort and entertainment destination. Enjoy weekly pay, free uniforms, and career advancement opportunities!
Job Overview: Applies high guest service standards. Directs restaurant patrons to their requested tables/locations. Provides information on restaurant to new patrons.
Illuminate Your Future: What You’ll Do:
- Greets and directs guests to requested tables/locations.
- Rearranges table configurations to accommodate guest needs.
- Interacts with guests by providing information on restaurants and specials and responding to guest inquiries.
- Assist in the cleaning of the front and back areas of the restaurant
- Occasionally assist with food running and bussing.
Job Requirements:
- Must be 16 years of age or older
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Demonstrated ability to deliver exceptional guest service and create positive first
impressions. Restaurant, hospitality, hotel, retail, or guest service experience preferred.
- Strong interpersonal, communication, and relationship-building skills.
- Ability to remain professional, courteous, and composed in a fast-paced environment.
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Strong organizational skills with the ability to manage multiple priorities, reservations, waitlists, and
guest requests simultaneously. Knowledge of restaurant operations, dining room flow, and seating
management practices preferred.
- Ability to anticipate guest needs and proactively resolve concerns.
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Basic computer skills and the ability to learn reservation, waitlist, point-of-sale, and other hospitality-
related systems. Experience using reservation, waitlist, or guest management systems preferred.
- Ability to work effectively as part of a team and collaborate with all restaurant team members.
- Must be dependable, punctual, and maintain a professional appearance and demeanor.
- Ability to stand and walk for extended periods and occasionally lift or carry up to 25 pounds.
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Must be available to work a flexible schedule, including evenings, weekends, holidays, and special
events.
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Ability to obtain and maintain all required gaming, food safety, and/or regulatory licenses and
certifications, as applicable.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.