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Observer I Surveillance

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Overview

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.

Responsibilities

Essential Functions:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
  • Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
  • Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
  • Assist in the coordination and resolution of emergency situations.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

    Qualifications

    Education And /Or Experience Requirements:
    (Related education and experience may be interchangeable on a year for year basis) A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset.
    Additional Requirements:
    (Licenses, Certifications, Testing, etc):
  • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Prior experience in the Gaming industry required.
  • Prior experience in Tribal Gaming strongly preferred.
    Knowledge Of:
  • Knowledge of computer applications.
  • Must be able to use a computer and operate efficiently.
    Ability To:
  • Must be able to work overtime and or change shifts on short notice.
  • Must be able to get along with co-workers and work in a team environment.
  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

    Additional Details

    Closing:

    The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

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    Hard Rock Hotel & Casino Sacramento At Fire Mountain

    3317 Forty Mile Rd

    Wheatland, CA 95692

    Casino & Hotel

    Hard Rock Hotel & Casino Sacramento At Fire Mountain

    Hard Rock Hotel & Casino Sacramento at Fire Mountain located in beautiful Wheatland, CA, features the latest in live music and entertainment, hospitality, world-class gaming and exceptional cuisine. 

    The property is Hard Rock's first Vegas-style casino in California and offers a hotel with 169 guest rooms,which includes 31 suites, a large gaming facility with more than 1,500 slots and 57 table games, including a room filled with Aristocrat’s Lightning Link games and an exclusive Asian gaming room. Dining options include Council Oak Steaks, Fresh Harvest, Hard Rock Cafe, Sòng, Youyu Noodle Bar, and Constant Grind.  

    The property includes signature brand amenities like the Sound of Your Stay® in-room music program, a Rock Shop® and a Body Rock® fitness center. Additionally, the project marks a historic partnership between two Native American Tribes – The Seminole Tribe of Florida, owners of Hard Rock International, and Enterprise Rancheria.

    Owners of the Hard Rock Hotel & Casino Sacramento at Fire Mountain property, the Estom Yumeka Maidu Tribe of the Enterprise Rancheria is a sovereign Native American Nation offering diverse tribal government services and programs that improve the quality of life for its some 1,000 tribal citizens and surrounding communities in Northern California.

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