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Casino Host

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  • 2-4 years of gaming and/or marketing experience preferred
  • 1 year of casino experience is preferred
  • Previous experience with ACSC player rating system preferred
  • Excellent computer skills are required
  • Excellent communication skills and a friendly, outgoing personality are required
  • Ability to thrive in a team based environment
License Requirements

Must secure appropriate RI mandated gaming licenses

Essential Job Functions
  • Maintain a working knowledge of the Company’s facilities and special events, and advising customers of same, whenever possible.
  • Greet customers on casino floor, establish rapport, and provide complimentary amenities, based upon specific casino guidelines for levels of play.
  • Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
  • Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
  • Assist guests with reservations for restaurants, entertainment venues
  • Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
  • Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
  • Augment special events, through active participation in same.
  • Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
  • Record information on new customers, and updates Database as needed.
  • Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
  • Compile customer feedback, and informs management of findings on a regular basis.
  • Responsible for maintaining a consistent, regular attendance record.
  • Other duties as assigned
Physical/Mental Requirements
  • Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
  • Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
  • Constantly use mental alertness to achieve high level of accuracy in completing tasks
Working Conditions
  • Mostly indoors and generally climate-controlled environment
  • Will be exposed to noise, smoke, and odors
  • Working with others and independently
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Bally’s Twin River Lincoln

100 Twin River Road

Lincoln, RI 02865

136 Room Hotel Casino
Managed By Bally’s Corporation

Bally’s Twin River Lincoln

Bally’s Twin River Lincoln, located in Lincoln, Rhode Island, is the state’s largest gaming and entertainment venue. It is 10 minutes from Providence and less than an hour from Boston.

Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.

A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.

Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

Learn about our Expansion!