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IT Project Manager

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Position Summary

Under direct supervision of the IT Director, manages the coordination and completion of projects, budgets and support coordination within the Information Technology Department.  Oversees all aspects of projects.  Sets deadlines, assigns responsibilities and monitors and summarizes progress of projects.  Builds and maintains working relationships with team members, vendors and other departments involved in the projects.  Supervises the IT Project Coordinator and ensures that all training is completed for project, upgrades and other required IT training efforts.  Prepares reports for upper management regarding status of projects.  Oversee all aspects of budgets to include preparation of project and annual budgets, approval of all IT purchases up to the amount specified by the IT Director and completion of final cost analysis for all projects completed by the IT Department.  Oversees all aspects of support coordination to include continual oversight of IT Department spending and control of work order management.

This list of duties is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •  Ensures compliance with all Tohono O’odham Gaming Enterprise policies and procedures, including Internal Controls (ICs). 
  •  Ensures that all training for upgrades, new systems and other IT efforts is completed and documented.
  •  Ensures that all IT training for projects is completed and documented.
  •  Ensures adherence to established policies and procedures, objectives, quality assurance programs, and safety standards.
  •  Manages all IT projects to ensure timely completion within the prescribed costs.
  •  Sets deadlines based on management directives and assign responsibilities for all project members to include IT staff, other departments’ staff and vendors required to complete the project.
  •  Monitors project progression and takes corrective actions when milestones are not completed in the prescribed time frame or fall below standards required for successful completion.
  •  Serves as the casinos’ focal point for the creation and use of Microsoft Project.
  •  Schedules and chairs project meetings for the project team and to update senior management as required.
  •  Oversees the development of computer-based training using the UPK system.
  •  Prepares reports for senior management on the status of projects and ensures currency of these reports.
  •  Participates as a member of management team in planning, problem resolution, and reviewing department performance.
  •  Reviews, evaluates and makes recommendations on proposals for software acquisition as required.
  •  Prepares project budgets, ensures that costs remain within stated budgets or obtains IT Director approval to exceed stated budgets and provides a final cost analysis of all IT projects.
  •  Coordinates annual fiscal year budget submission with all areas of IT and provides a final consolidated department budget for the IT Director.
  •  Approves all IT purchases up to the amount specified by the IT Director, creates processes and reports to track monthly and annual spending and advises the IT Director when spending levels will exceed monthly and annual budgets.
  •  Manages the support coordination effort to include oversight of all purchases required to provide IT support to all casinos.  Ensures that inventory levels are maintained to provide critical support components.
  •  Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
  •  Recommends, participates in the development of, writes and implements policies and procedures.
  •  Maintains a good communication with co-workers and maintains a positive and professional work environment.
  •  Contributes to a team effort and accomplishes related results as required.
  •  Performs other duties as required.

    • Minimum Requirements

    Education And Experience

    Bachelor’s degree plus 5 years’ experience in project management or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. PMP certification is preferred.  Must be proficient in the use of Microsoft Project. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •  Knowledge of relevant state-of-the-art technology, equipment, and/or systems.
  •  Knowledge of customer service standards and procedures.
  •  Knowledge of computer hardware and software and telecommunication systems.
  •  Knowledge of current developments and technological trends in computer hardware and software.
  •  Knowledge of a range of computer networking systems and languages.
  •  Knowledge of available computing and/or network hardware and peripheral equipment.
  •  Knowledge of federal copyright laws as they pertain to the use of computer software.
  •  Knowledge of computer and/or network security systems, applications, procedures, and techniques.
  •  Knowledge of management techniques.
  •  Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
  •  Ability to prioritize work to accomplish desired results.
  •  Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
  •  Ability to identify and resolve computer system malfunctions and operational problems.
  •  Ability to provide technical guidance and training to end users.
  •  Ability to communicate technical information to non-technical personnel.
  •  Ability to perform preventive maintenance on computer hardware and software.
  •  Ability to analyze and resolve computer problems.
  •  Ability to determine computer problems and to coordinate hardware and/or software solutions.
  •  Ability to manage budget.
  •  Records maintenance skills.
  •  Ability to foster a cooperative work environment.
  •  Ability to communicate effectively, both orally and in writing.
  •  Ability to prepare and produce reports.
  •  Skill in organizing resources and establishing priorities.
  •  Technical writing skills.
  •  Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

    Physical Demands

    While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk.  The team member occasionally is required to stoop, kneel, crouch, or crawl.  The team member must occasionally lift and/or move up to 25 pounds.

    Work Environment

    Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work may be required.  Extended hours and irregular shifts may be required. 

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    Desert Diamond Casino Sahuarita

    1100 W. Pima Mine Road

    Sahuarita, AZ 85629

    Casino
    Géré par Desert Diamond Casinos & Entertainment

    Desert Diamond Casino Sahuarita

    Desert Diamond Casino Sahuarita  features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar. 

    Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

    The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events. 

    Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.  

    Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games.  If your expertise is in F&B, we have positions in varied food outlets and culinary.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities. 

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