Summary
To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry, as well as maintain a controlled environment by performing escorts and public safety functions as follows:
Essential Duties And Responsibilities Include
- Provides general public safety services for the protection of tribal members, tribal property, guests, and employees.
- Performs all Public Safety Officer duties as needed.
- Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments.
- Inspect assigned areas for public safety and/or safety breaches and report any potential situations to the supervisor.
- Informs emergency first responders in case of fire, presence of unauthorized persons, or other foreseen emergencies.
- Supervises all Public Safety Officers in assigned areas and on the floor and provides support to all officers handling incidents.
- Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.
- Investigate and record all unusual occurrences and incidents within the gaming facility.
- Regulates vehicle and pedestrian traffic at Casino to maintain orderly flow.
- Promotes superior customer service.
- Performs dispatch duties including but not limited to:
-monitors activities on radio and surveillance equipment and silent alarm system
-receives and records incoming and outgoing calls on telephone and radio
-dispatches appropriate staff and equipment during routine and emergency calls for service
-relays questions or instructions from remote units
-coordinates all police, fire, ambulance, and other emergency activities
-issues and receives public safety passes and maintains visitor log
- Possesses knowledge of Casino services and promotions and the location thereof.
- May be required to carry a weapon as instructed by the Director of Public Safety.
- Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.
Supervisory Responsibilities
Supervises all Public Safety Officers in assigned areas and on the floor, and provides support to all officers handling incidents. The Corporal reports to the Sergeant, and in the absence of the Sergeant, the Corporal will report to the Captain.
- Must be 21 years of age or older.
- Must have a High School Diploma or GED/equivalent.
- Must possess a valid CA Driver’s License.
- Must possess a State of California Guard Card and be able to obtain a gaming license.
- Firearm, Baton, and Pepper Spray certification required.
- Should have two years of experience as a public safety officer in a high-volume, complex casino environment or three years of experience in security or law enforcement outside of the casino industry.
- Report writing experience.
- Any FEMA certifications are a plus.
- The employee must occasionally lift and/or move up to 50 pounds.
Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. While performing the duties of this job, the employee is occasionally exposed to wet/or humid conditions and extreme cold (air conditioning) or extreme heat. The noise level in the work environment is usually loud. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. The Casino is a gaming facility and is not a smoke-free environment.