This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
The Resort Services Supervisor provides support, knowledge, and assistance in support of the Front Office Manager. Hold responsibility for accuracy and completeness of work of the Front Desk, including tracking staffing requirements, leading by example and the hotel liaison between the guest and management for customer service issues. Represent the Hotel management in the absence of the Front Office Manger and his/her duties.
Bartenders are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. Bartenders should be knowledgeable and familiar with all menu items, drink preparations, ingredients, and garnishes and be able to make recommendations to guests as well as offer suggestions and upsell where possible to maximize sales. Bartenders must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. Bartenders must ensure safe drinking standards are being met by recognizing the signs of intoxication, following safe alcoholic service practices, policies, and guidelines, and communicating with patrons and management to ensure everyone is having a great experience.
A slot attendant is a key customer service provider on the casino floor. They service and build relationships with our players, pay hand-pay jackpots up to $1,200 and perform minor repairs on slot machines.
The POM Hostess/Host will serve as a personal representative of the restaurant. They are in charge of making reservations, seating guests and making sure that they enjoy their meal. The POM Hostess/Host is expected to smile, to give guests a good impression of the restaurant by greeting them in a warm, friendly manner. If guests have to wait to be seated, the Hostess/Host will make them comfortable while they wait, be a positive team player, adhere to company policies and gaming regulations.
We strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them.
We strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them.
We strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them. Cashiers are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests.
Bartenders are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. Bartenders should be knowledgeable and familiar with all menu items, drink preparations, ingredients, and garnishes and be able to make recommendations to guests as well as offer suggestions and upsell where possible to maximize sales. Bartenders must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. Bartenders must ensure safe drinking standards are being met by recognizing the signs of intoxication, following safe alcoholic service practices, policies, and guidelines, and communicating with patrons and management to ensure everyone is having a great experience.
Khavee Baristas are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. The barista is generally the first employee that guests encounter so it is imperative that they greet all guests with a warm/genuine smile and be welcoming. Khavee employees must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. *This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Customers and employees will experience a friendly, upbeat and clean atmosphere.
To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts, public safety functions, and emergency medical calls as follows
Performs and will set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras. Technicians are integral members of the organization’s community as they work to support CBCI/FSRC's mission and vision.
The Hotel Night Auditor provides end of day accounting for hotel financial accounting. Support, knowledge, and assistance as needed in all areas of customer service.
Greet & assist guests with baggage while checking in/out of the Hotel. Provide ongoing services to guests as requested. To ensure & provide a safe & healthy environment for both our guests & colleagues. The Bell Person offers support, knowledge, and assistance as needed in all areas of customer service.