Description

Summary

This position is responsible for maintaining and managing the pricing and item set up for all merchandise sold at the Travel Center. This includes receiving and entering new items into the system, managing vendor price files, ensuring price accuracy, maintaining promotional pricing, and monitoring inventory levels. The role supports store operations by ensuring accurate data in the back-office system and helping maintain product integrity and profitability. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Maintain the Price Book system, including entering and updating SKUs, vendor pricing, and product descriptions.
• Ensure all item pricing, cost, and department/category information is accurate and up to date.
• Work closely with vendors and suppliers to input product catalogs and cost updates.
• Audit product pricing and promotions to ensure accuracy at the point of sale (POS) and back-office systems.
• Generate and maintain promotional pricing and signage based on marketing plans or vendor agreements.
• Process incoming vendor invoices and ensure proper coding and price matching.
• Monitor and maintain inventory levels, assisting in the ordering and replenishment process as needed.
• Assist in inventory reconciliation by comparing system data with physical counts and resolving discrepancies.
• Maintain pricing integrity by conducting regular price checks, shelf audits, and margin analyses.
• Support store management and accounting with reporting on item movement, pricing trends, and margin reports.
• Ensure that damaged, outdated, or discontinued items are appropriately flagged and removed from the system.
• Provide training and support to store employees regarding system usage related to pricing and inventory.
• Coordinate with IT and POS vendors to resolve technical issues related to pricing and item setup.
• Communicate with store leadership and purchasing teams regarding item changes, promotions, and system updates.
• Maintain organized digital and physical records for auditing and compliance purposes.
• Assist with vendor returns and item setup for new product rollouts.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

This job does not require supervisory duties.

Qualifications

Education And Experience (Must Be Documented)

• High School Diploma (or GED) preferred; Associate’s or Bachelor’s preferred.
• Minimum 5 years of experience in retail pricing, inventory control, or a similar administrative role.
• Minimum two (2) years of experience using SSCS back office is required.
• Experience in fuel retail or convenience store operations strongly preferred.

Certification, Licenses And Any Additional Requirements

• Must be 21 years of age or older.
• Must pass periodic random drug screens. 
• Must be able to pass background suitability investigation.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Must be able to work in all extreme weather conditions.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups