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Player Development Coordinator

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Under the direction of Director Player Development the Player Development Coordinator is responsible for assisting with the administrative duties of the department. This position will provide administrative and analytical support for player development by creating schedules, reports and analyses. The Player Development Coordinator will monitor the budget for comps and expenses in addition to analyzing the overall success or failure of player development events and promotions. The Player Development Coordinator may also be required, with the assistance of leadership, to support the player development team working on the casino floor, promotional events, off-sites, and theater events.

Essential Duties & Responsibilities

1. Organizes and maintains all data necessary for the coding and un-coding of hosted players according to the coding guidelines. If coding is supported through another department, then the Coordinator will be responsible to ensure any and all coding information and data are accurate and sent over in a timely.   

2. Collaborates with analyst(s) to produce reports that focus on productivity, variances in player databases, pacing, no-shows, and profitability of promotional events. 

3. Assists with the set up and execution of promotional events both on and off site which includes any prior communication and coordination, leading to the day of and any post event follow ups that may be required. 

4. Assists with any general administrative responsibilities that include but are not limited to data entry, ordering & inventory of supplies, scheduling, attending meetings, payroll, clothing allowance processing, requisitions, and monitoring of budgeted expenditures.  

5. Maintains a working knowledge of all promotional events both on and off property. Communicates to all appropriate parties of any necessary information between departments to ensure a successful event. 

6. Works with various departments to ensure that all collateral (digital and physical) is accurate and appropriately available for patrons and the Player Development team to access.  

7. Performs other duties as assigned to support the efficient operation of the department. 

Education/Experience/Qualifications 

  • High School Diploma or GED required. 

  • Minimum one (1) year clerical experience required. 

  • Must be able to read, write, and speak in the English language. 

  • Must present a neat, clean, and well-groomed appearance in accordance with departmental policy.  

  • Ability to prioritize job duties manage time effectively and work well with others. 

  • Intermediate proficiency in Office.com and SharePoint required. 

  • Must be familiar with general accounting procedures. 

  • Must be detail-oriented with the ability to multi-task. 

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. 

Yaamava’ Resort & Casino at San Manuel will make reasonable accommodations in compliance with applicable law. 

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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Yaamava’ Resort & Casino at San Manuel

777 San Manuel Boulevard

Highland, CA 92346

Casino & Hotel

Yaamava’ Resort & Casino at San Manuel

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team

Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more. 

Our employees have the option to select the benefits that best support their lives and their wellness.

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