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Director of Cage & Credit

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Ready to Lead at the Next Level? Join Us as Director of Cage & Credit

WHAT YOU’LL DO

  • Practice, support and promote the Mission, Vision and Values of MCR.
  • Prepare Cage, Kiosk, and Credit Operating and Capital Budgets
  • Enforce policies and procedures, internal controls, NIGC, and Compact violations related to operations.
  • Develop, implement, and maintain Internal Controls, Standard Operating Procedures, and Instructions.
  • Meet and communicate with auditors both for the State and Tribal Gaming Agencies for all activities that involve Cage operations. 
  • Build and Maintain the Casino system as related to Cage, Kiosk and Credit.
  • Develop, Design and Maintain Casino Credit program and Operations.
  • Knowledge of Fair Credit and Collection processes for casino receivables, required.
  • Maintain thorough knowledge of Title 31 regulations and assures that the Cage is in compliance.
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction.
  • As the Director, Cage and Credit you shall ensure the integrity of all financial transactions.
  • Oversee and coordinate scheduling, leave requests, staffing and team meetings.
  • Schedule all Cage interviews, participate in the interviews and creates new hire packets for all new team members.
  • Prepare annual management evaluations for Cage Shift Managers.
  • Provide direction and timely counseling of all team members as needed.
  • Institute a program of ongoing training and development for all team members.
  • Update Training and Development phases as needed for all applicable positions.
  • Identify and develops team members to become future Supervisors and Shift Managers of the Cage.
  • Institute programs that optimize guest service.
  • Review and recommend business relationships with outside vendors for cash management services.
  • Investigates and take corrective action on discrepancies discovered in the operation of the Cage.
  • Responsible for optimizing the levels of cash used within MIC and arranges to send excess cash to the Casino’s bank via armored carrier.
  • Oversee the maintenance of the currency, coin, chips, kiosk and all related Cage forms and documents.
  • Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company’s competitive position.
  • Oversee and approve payroll.
  • Attend training and classes as assigned, directed or mandatory.
  • Attend and participate in monthly finance meetings.
  • Communicates with all current vendors as well as possible future vendors.
  • Coordinate the scheduling of all Cage projects and upgrades.
  • Maintain an open line of Communication with all Department within MIC.
  • Create all Cage purchase orders.
  • Create, facilitate, and maintains a positive work environment.
  • Smile and engage Guests and Team members with a positive professional demeanor.
  • Perform other duties, as assigned, or directed.

WHAT YOU’LL BRING

  • High School Diploma or equivalent required.
  • College degree in accounting, business management or equivalent experience required.  Extensive Cage Management experience (+5 years) may be considered in lieu of degree.
  • Eight or more years’ casino cage progressive experience required.
  • Cage Management, Asst. Management experience required.
  • Casino Credit Management, including approval authority experience required.

HOW YOU’LL BE SUCCESSFUL

  • Demonstrate advanced knowledge and skill in developing departmental budgets, procedures, and team member policies. 
  • Demonstrate strong ability to communicate in a highly effective manner. Read, write, and speak English fluently.
  • Demonstrate proven knowledge and complete understanding of all Cage operation regulations and internal controls, and proven skill using current updated Cage systems, processes, and software (i.e., CCT).
  • Demonstrate advanced skills using MS Office Suite applications.
  • Demonstrate advanced mathematical skills and acumen. 
  • Demonstrate flexibility in work schedules to accommodate all team members.
  • Demonstrate advanced managerial skills.
Muckleshoot Casino Resort

2402 Auburn Way S

Auburn, WA 98002

Casino Resort

Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents. Complimentary meals, covered team member parking and so much more.

Muckleshoot Casino Resort

Muckleshoot Casino Resort owned by the Muckleshoot Tribe, is the largest casino in Washington. We are located southeast of the City of Seattle on a plateau between the White and Green Rivers in the shadow of Mount Rainier.

Our new 18-story Tower offers 401 smoke-free rooms, including 27 suites, and only the finest amenities, which include our relaxing indoor pool, rejuvenating 5,500-square-foot luxury spa,  and state-of-the-art gym. 

Our 29,000 sq. ft. Event Center features top line entertainment and Club Galaxy features live music, dancing, and unforgettable shows.

Players enjoy exciting gaming action in our 157,000 square foot casino which hosts over 3,400 slot machines and 65 table games featuring Blackjack, Roulette, Baccarat, Craps and Poker with smoke-free gaming areas. 

Our comprehensive range of dining outlets feature steaks, seafood, sandwiches, salads, Asian, and comfort foods. Our venues include Restaurant 8 - Asian cuisine, Smoke & Cedar - rooftop steakhouse, Market 253 - farm-to-table fresh, Sweet Shoppe, our Sportsbook, the Center Bar and Lounge located next to the Muckleshoot Events Center, as well as a variety of quick service food outlets.

Our commitment to our team runs deep and we are proud of our exceptional work environment which promotes excellence in guest service.

If you're considering a career with a fun, dynamic and leading gaming organization, we offer a comprehensive and competitive benefits package designed to support long‑term growth, well‑being, and work–life balance:

  • Continued Training, Development, and strong internal promotion opportunities
  • Complimentary Medical, Dental, and Vision coverage for full time employees
  • A Robust Wellness Program
  • Employee Assistance Program
  • 401(k) Options
  • Generous Paid Time Off
  • Free Uniforms