Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our fun team working together in the country’s original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There’s a lot to explore, including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible year-round team members

What will you do?

• Provide outstanding customer service at the ticket desk, including selling tickets and assisting guest.
• Scan tickets and help with attraction setup 
• Perform opening and closing cleaning duties for attractions 
• Answer guest inquiries and provide accurate information 
• Monitor activities to ensure compliance with safety rules and procedures; address or escalate issues as needed 
• Clean and inspect equipment after each use, following proper protocols 

More about you

• Previous customer service experience preferred 
• Strong attention to safety and ability to identify and correct hazards 
• Effective communication skills and the ability to interact professionally with guests and team members 
• Problem-solving skills and the ability to make sound decisions within company guidelines 
• Commitment to delivering exceptional guest service at all times 

Physical requirements

• Ability to lift up to 50 pounds
• Ability to stand and walk for prolonged periods of time

Shift details

Days
Evenings
Holidays
Weekends