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General Manager

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Compensation: $200,000 to $250,000 per year

SUMMARY:

Responsible for the successful overall direction, administration and coordination of all activities at the property, in accordance with the policies and objectives established by the Company, with the ultimate objective to provide the maximum profit and return on investment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

  • Creates, develops and implements an effective strategy of corporate organization, setting objectives for future growth and expansion.
  • Ensures the quality of management operations in all areas of the organization.
  • Establishes performance and profit objectives for short-term and long-term goals.
  • Maintains appropriate staffing levels in the top management level of the Company, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating top management executives, as needed.
  • Decides final outcome of all recommendations and suggestions to hire, transfer, suspend, layoff, recall, evaluate, promote, discharge, assign, reward, or discipline any employee of the Company.
  • Regularly reviews and evaluates departmental performance, working with department heads and the Operating Committee members, to take the appropriate steps necessary to resolve unsatisfactory results or conditions.
  • Delegate's responsibility and authority to the appropriate Operating Committee members, with regard to various aspects of company operations.
  • Reviews departmental reports, addressing potential conflicts and/or misinformation.
  • Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
  • Facilitates the flow of information throughout the property, and develops effective corporate procedures and controls, by organizing and presiding over regularly scheduled meetings.
  • Held accountable, to the highest degree, for the accuracy and thoroughness of property records and reports.
  • Responsible for maintaining a consistent, regular attendance record.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises the Executive Management members of the organization. Indirectly supervises the activities of all Employees who work at the property.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • Bachelor's degree from a four-year college or university; or four to six years related experience and/or training; or an equivalent combination of education and experience.
  • Ten to fifteen years experience in the Gaming Industry required.
  • Minimum of five years management experience on an executive level required.

SPECIAL QUALIFICATIONS:

  • Must possess excellent communication skills, and effective public speaking skills.

LANGUAGE SKILLS:

  • Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication, which conform to a prescribed style and format.
  • Ability to effectively present information to top management, and public groups.

MATHEMATICAL SKILLS:

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:

  • Ability to define problems collects data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.

Golden Acorn Casino & Travel Center

1800 Golden Acorn Way

Campo, CA 91906

Casino

Golden Acorn Casino & Travel Center

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