The Opportunity 

Delaware North Sportservice is hiring part-time Hosts to join our team at The Turn at Titletown in Green Bay, Wisconsin. As a Host, you will be responsible for welcoming guests and managing the host station.  

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

$13.00 - $13.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Reviews floor plan and reservation book daily; creates seating chart
• Sets up the Host station according to checklist
• Greets guests and seats them at tables or in waiting areas
• Seats guests according to seating chart, server rotation and guest preference
• Provides guests with menus prior to server attendance
• Maintains control of the seating and wait times
• Clears unnecessary glassware and extra place settings as guests are seated
• Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas
• Inspects dining and serving areas to ensure cleanliness and proper setup
• Answers any guest questions regarding service, and provides general assistance for guests and employees
• Thanks guests as they are leaving
• Answers restaurant telephone line during assigned hours of operation
• Ability to enter and prepare to-go orders placed via telephone including the capability of relaying descriptions of menu items to guests
• Assists as needed with general cleaning, removing and emptying garbage, bussing tables, and re-stocking supplies and food product
• Performs other duties as assigned

Qualifications 

• Must be at least 16 years old.
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Attentive and detailed oriented
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously 
• Capable of performing specified procedures and following instructions
• Effective communication skills; ability to communicate with guests and co-workers

Physical Requirements 

• Ability to remain on feet for entire length of shift, includes walking up and down stairs
• Ability to maneuver between tables and around corners
• Frequent walking, bending, lifting, reaching, and stretching
• Ability to lift and carry up to 35 lbs.
• Visual acuity and hearing sufficient to read seating chart and communicate with guests

Shift Details 

Day shiftEvening shiftHolidaysWeekends

Who We Are 

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.