The Opportunity
Delaware North Parks and Resorts is searching for a customer-service focused seasonal Night Auditor to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay
$16.00 - $16.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
- Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
- Review pending advance deposits and charges, check guests in and out of the hotel efficiently
- Quote room rates and room package information, post charges for in-house accounts
- Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
- Check and balance the daily figures, post room and tax charges on guest accounts
Qualifications
- No high school diploma or GED required
- Previous experience in cash handling
- Previous experience in customer service environment is beneficial
- Good communication skills; ability to communicate with guests and team members
- Basic math skills; ability to accurately handle money and count change
- Experience using Microsoft Excel
Shift Details
Evening shiftOvernightHolidaysWeekends
Who We Are
Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
