The Opportunity
Delaware North Sportservice is searching for a Multi-Unit General Manager to join our team at Little Caesars Arena in Detroit, Michigan. As a Multi-Unit General Manager, you will oversee the operations and manage the day to day operations for 5 restaurants. In this role you will commit to creating great customer experiences for our guests. If you are a seasoned food and beverage professional looking for your next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.
Pay
Minimum – Anticipated Maximum Base Salary: $72500 - $97900 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
- Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all food and beverage operations for the restaurants, ensuring quality standards are maintained in terms of product, service, safety, and sanitation
- Manage cost controls within plan objective
- Implement and maintain a service and management philosophy that guides team members
- Responsible for scheduling, training, and development of team members
- Maintain policy standards, culture of accountability and responsibility
- Research and develop new policies and procedures, controlling policies that elevate service standards
- Respond to client requests and ensure alignment to company standards
- Menu planning and design in coordination with Executive Chef, Restaurant Managers, and other team members.
- Managing the process for ordering and maintaining all inventories, cost control efforts for labor and waste management
Qualifications
- Minimum of seven years' experience in a high volume environment
- At least 3+ years of hands on management experience is required
- Strong food knowledge with a variety of menus and previous experience supervising
- Experience effectively leading a team and commitment to guest service
- Excellent written and verbal communication skills
- Adaptable, able to manage their own time as well as the time of others
Shift Details
Day shiftEvening shiftHolidaysMonday to FridayEvenings as neededWeekendsEvent basedOvertime as needed
Who We Are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
