Duties
Leads, trains, evaluates and participates with a team of technicians to operate and maintain electronic gaming machines for route based, coin-free gaming operations (cash collections and cash-dispenser fills also performed). Utilizes reports and data to administer an efficient and effective preventive maintenance routine. Tracks recurring problems, and oversees cash and card dispenser balances. Briefs technicians daily on pending technical issues and problems. Supports and ensures the integrity of applicable internal control systems. Works with business partners and customers in a cooperative manner, and provides limited technical training to location personnel. Schedules and executes machine and location installations, machine moves and functionality. Briefs Field Office Manager daily, acts as Field Officer Manager in their absence and provides periodic assessment of technician performance.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card are required upon appointment.
- Meet qualification/eligibility/background requirements for this position.
- Typical work may require strenuous physical exertion, such as climbing ladders, lifting objects weighing over 45lbs, moving machines and equipment using dollies or hand trucks, and crouching or crawling in restricted areas.
- Must be willing to work irregular work schedule (nights/weekends/holidays).
- Must possess or have the ability to obtain/maintain a valid driver's license.
- Routine physical examination required.
- Position sometimes requires driving in adverse conditions, on and off military installations.
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience equivalent in scope and complexity to the next lower grade level.
Three years of specialized experience in electronic gaming machine and related equipment repair including installation, troubleshooting, diagnosing, repairing and instructing on electronic equipment. Specialized experience includes employment as an electronic gaming machine technician at a casino, and electronic gaming machine manufacturer or in a gaming route operation. Specialized experience may also be attained through completion of a recognized gaming school or work in an industry-related field that requires knowledge of basic machine components, networking and video monitor repair.
OR:
Successful completion of (a) all the requirements for a bachelor's degree in electrical engineering or similar (b) 3 years of study in an accredited curriculum in electronics, or (c) a full 4 year course of study leading to a bachelor's degree with at least 24 semester hours in any combination of engineering, physical science, technology or mathematics. At least 12 of the 24 semester hours must have been in electronics courses.
Must be proficient in IT components and Microsoft Word and Excel software.
Additional information
Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
Payment of Permanent Change of Station (PCS) costs may be authorized based upon a determination that a PCS move is in the Government interest.
Please check out our application information kit to view additional information you may find useful when applying for our jobs.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This position may be authorized for the following entitlements:
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Payment of Permanent Change of Station (PCS) costs to cover moving expenses is authorized based on a determination that a PCS move is in the Government's interest.
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Living Quarters Allowance (LQA), which is granted to an employee to help defray the annual cost of suitable, adequate living quarters for the employee and his/her family at a foreign post where government-leased or - owned housing is not provided.
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Post Allowance (PA) to compensate in part for the higher price of many goods and services in overseas areas. It is based on the employee’s salary, work schedule, number of dependents, and the duty station location. Changes in exchange rates also raise or lower the PA since exchange rates affect the cost of goods and services bought on the economy.
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Foreign Transfer Allowance (FTA) to help cover miscellaneous moving expenses in the amount of $750 for a single person or $1,500 a family.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume.
Required Documents
The following documents must be submitted with your application:
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You may submit your application packet using one of the two methods identified below:
Electronically (preferred): Go to USA Jobs and search for announcement number ARMPEU2412377758. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
Manually: A manual application may be obtained in person at the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., local time, on the closing date of the announcement.
