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Surveillance Lead Agent

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Description

Essential Duties And Responsibilities

include the following:

  • Other duties may be assigned.
  • Coordinate and evaluate the activities of Surveillance personnel in monitoring casino activities.
  • Ensure the policies, rules and regulations of the Company, State and other authorities are adhered to.
  • Assist surveillance management with new employee training and refresher training.
Supervisory Responsibilities

Directly supervises cast members in the Surveillance department on a shift-to-shift basis. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

One to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Certificates, Licenses, Registrations

Louisiana State Gaming License/Permit

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the cast member is regularly required to sit. The cast member frequently is required to talk or hear. The cast member is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The cast member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Must be able to work in a smoking environment.

Additional Duties/ Job Dimensions

Regular attendance in conformance with standards, which may be established by Bally’s Shreveport from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Bally’s Shreveport Attendance Policy. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. This includes all shifts, weekends and holiday periods

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Qualifications

One to two years related experience and/or training; or equivalent combination of education and experience.

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Bally's Shreveport

451 Clyde Fant Parkway

Shreveport, LA 71101

403 Room Hotel Casino
Managed By Bally’s Corporation

Bally's Shreveport

Bally's Shreveport offers guests a timeless luxury, friendly, personal service in non-stop excitement and elegance in our luxurious resort casino, located in the heart of Downtown Shreveport.  

Bally's Shreveport Casino & Hotel features the ultimate in gaming excitement with a 30,000-square-foot gaming floor with more than 50 table games and more than 1,500 of the newest slots and video poker machines

We offer delicious dining, from our award-winning steakhouse to our authentic Asian noodle kitchen. Inspiring specialties await at each of our distinctive restaurants and bars.  Our hotel features 403 rooms and suites with amenities that include room service, a fitness center, meeting space, free Wi-fi, and a spa/salon.

Our guests can shop for one-of-a-kind memorabilia in our Eldorado Gift Shop and Oakley Store or unwind in Shreveport’s hottest nightspot – our Eldorado Celebrity Lounge, where the area’s best LIVE entertainment performs.

Join the Excitement at Bally's Shreveport!

We are seeking a passionate, dynamic employees. By working with us, you will experience:

  • Endless Opportunities: With our growing brand, there are countless opportunities for career advancement and personal growth.
  • Fun-Filled Atmosphere: At Bally's Shreveport, we believe in creating a work environment that is not only professional but also fun and energetic. You'll join a team of like-minded individuals who are passionate about delivering exceptional service and creating unforgettable moments.
  • Competitive Benefits: We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and generous paid time off. Plus, take advantage of special discounts and perks at our hotel and throughout Shreveport!
  • Live the Shreveport Life: Shreveport is a vibrant city bursting with Southern charm. From its lively music scene to its delicious cuisine and exciting festivals, there's always something happening here. Enjoy a lower cost of living, a welcoming community, and easy access to outdoor activities like fishing and hiking.

If you're ready to take the next step in your gaming-hospitality career and be part of a team that knows how to work hard and have fun, apply now! Bally's Shreveport is waiting to welcome you with open arms.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".