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Lead Concessions Supervisor

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The Opportunity 

Delaware North Sportservice is hiring a seasonal Lead Concessions Supervisor to join our team at Target Field in Minneapolis, Minnesota. The Lead Concessions Supervisor will act as the main liaison between upper Concessions Management and front-line Concessions Supervisors.

The Lead Concessions Supervisor is responsible for directing and responding to guest questions and needs. The Lead Supervisor is responsible for assisting Supervisors, Team Members, Non-profit Groups and Subcontractors during the event and the initial set up of products as well as closing the event and closing procedures. The Lead Supervisor should understand the content of the menus and ensure the timely delivery of food. Strict following of food and safety guidelines are required. The Lead Supervisor is responsible for overseeing the execution of area setup and breakdown.

Pay

$20.00 - $21.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

  •  Main point of contact for all concessions supervisors during events
  •  Train all new concessions supervisors on standard operating procedures.
  •  Liaison between upper management and front-line supervisors
  •  Coordinate all concession supervisor availabilities, schedule, and staff accordingly.
  •  Oversees the opening and closing of the concession operation
  •  Reconcile inventory sheets and supporting paperwork for all events.
  •  Maintains cleanliness of concession areas and proper working order of concession equipment including safe operation of such equipment
  •  Assists in the training of concessions staff and nonprofit groups.
  •  Position is very hands on with excessive interaction with staff and customers during events.
  •  Supervises concession stand leaders, concession workers, cooks, and non-profit group volunteers.
  •  Performs other tasks as assigned.

Qualifications 

  • Must possess previous management or supervisory experience in a concessions or similar facility serving food & drink for large events.
  • Must possess the ability to work hours as dictated by events, including nights, weekends, and holidays.
  • Must possess the ability to meet required tasks & goals and be results oriented in undertaking and managing multiple tasks while paying close attention to detail and customer service.

Physical Requirements 

  • Constant standing, walking, bending, reaching, and repetitive motions 
  • Ability to lift stock up to 50 pounds occasionally 
  • Maybe required to work outdoors or in variable temperatures depending on the season

Who We Are 

Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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Delaware North at Target Field

1 Twins Way, Suite 100

Minneapolis, MN 55403

Regional Office
Managed By Delaware North

Delaware North at Target Field

Delaware North has operated concessions, premium dining and retail services at Target Field since 2010, when the 39,504-seat venue opened. The state-of-the-art stadium is home of the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station and Taste of the Ballpark fan favorites.