Jobs at Wind Creek Chicago Southland

• Table Games Dealer (Table Games)

  The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.

• Poker Dealer (Table Games)

  The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive unmatched guest experience through the delivery of superior guest service while maintaining a sound understanding of game play, rules, internal controls and gaming standards. They will encourage repeat business, while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

• Training & Development Specialist - Bilingual (Human Resources)

  Under general direction from the Human Resources Director and/or Manager, identifies, schedules, and coordinates brand-training programs. Facilitates New Hire Orientation bi-weekly or as needed. Facilitates brand training programs that drive brand strategy and recognition for the business. Develops new curriculum and edits existing brand training programs such as training workbooks, demonstration models, multimedia visual aids, refresher training, etc. Meets with department managers and staff to discuss ways to create brand awareness and promote and integrate brand customer service into the employee culture.  Works with Human Resources Director and/or Manager to track, measure, and monitor the completion and effectiveness of development and training programs to ensure alignment with business and tribal development strategies.

• Server (Oyster Bar) (Food & Beverage)

  The Oyster Bar Server will serve the bar and surrounding tables providing friendly and efficient food and beverage to all guests in the Oyster Bar.

• Sportsbook Ticket Writer / Cashier (Gaming/Casino)

  The primary responsibility of the Ticket Writer - Sportsbook is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer - Sportsbook is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer. Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting.  Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer - Sportsbook will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer - Sportsbook reports directly to the Supervisor - Sportsbook or above.

• Sous Chef - Food Bazaar (Chefs/Kitchen)

  The Sous Chef is responsible for the execution of all aspects of food production in order to attract and retain gaming guests while contributing to the operating success of the Food and Beverage department. The Sous Chef is responsible for providing fast, friendly and courteous service to co-workers (internal customers) and all guests.

• Kitchen Worker - Steakhouse (Chefs/Kitchen)

  The Kitchen Worker is responsible for cleaning the plateware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program.   The Kitchen worker is responsible for maintaining standards of sanitation and cleanliness throughout the kitchen and dining areas.

• Kitchen Worker - Food Bazaar (Chefs/Kitchen)

  The Kitchen Worker is responsible for cleaning the plateware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program.   The Kitchen worker is responsible for maintaining standards of sanitation and cleanliness throughout the kitchen and dining areas.

• Line Cook - Asian Noodle Bar (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Cage & Player Services Supervisor (Finance/Accounting)

  The Cage and Player Services Supervisor oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring the Main Bankers, Player Services Representatives and Lead Player Services Representatives adhere to all departmental SOPs, COM, guest service standards and compliance regulations. The Cage and Player Services Supervisor is responsible for securing company funds and accountability of all monies and routing of paperwork. Must be self-motivated, detail orientated, and able to work successfully with minimal supervision.

• Massage Therapist (Spa)

  The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• EVS Shift Manager (Housekeeping)

  The EVS Shift Manager will oversee the cleanliness of the gaming facility and all Back of House areas (except for hotel rooms and kitchens). This oversight will include requirements analysis, resource acquisition, employee training, assignment and quality inspections.

• Starbucks Barista (Food & Beverage)

  The Barista contributes to Starbucks success by providing legendary customer service to all customers.  The Barista provides customers a Starbucks experience by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

• EVS Attendant I (Housekeeping)

  EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

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