About Bally's
We're Bally's, and we've always been born to entertain.
Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.
But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.
About the Role
Oversees the maintenance, repair, and appearance of the property's buildings, grounds, and equipment to ensure a safe, clean, and well-maintained environment for guests and team members. Leads the Facilities team by planning preventive maintenance, managing daily operations, coordinating vendor services, ensuring regulatory compliance, and responding promptly to facility-related issues while supporting the property's operational goals.
- Oversee daily facilities operations, maintenance activities, repairs, inspections, cleaning support, grounds maintenance, and building system performance across the casino property.
- Manage, schedule, train, coach, and evaluate maintenance technicians, facilities staff, environmental services support, and contracted service providers as assigned.
- Develop, implement, and monitor preventive maintenance programs for HVAC, electrical, plumbing, mechanical, fire/life safety, kitchen, laundry, gaming support, and other critical systems.
- Ensure the casino floor, guest-facing areas, restrooms, exterior entrances, parking areas, employee areas, and back-of-house spaces are maintained in a clean, safe, attractive, and operational condition.
- Respond promptly to emergency maintenance requests, equipment failures, safety hazards, utility interruptions, and guest or department service needs.
- Coordinate repairs, renovations, construction, remodeling, and capital improvement projects while minimizing disruption to casino operations and guest experience.
- Manage vendor relationships, obtain estimates, review bids, monitor contractor performance, and ensure work is completed safely, on time, and within scope.
- Maintain accurate records of work orders, inspections, equipment service, warranties, inventory, purchase requests, permits, compliance documentation, and maintenance logs.
- Prepare and monitor departmental budgets, labor costs, operating expenses, supplies, equipment purchases, and capital requests.
- Ensure compliance with applicable OSHA requirements, fire/life safety standards, building codes, environmental regulations, gaming property policies, and internal control procedures.
- Partner with Security, Risk Management, Human Resources, Gaming Operations, Hotel Operations, Food and Beverage, Environmental Services, and other departments to support safe and efficient property operations.
- Promote a culture of safety, accountability, urgency, professionalism, and exceptional internal and external guest service.
- Perform other related duties as assigned.
Qualifications:
- Experience managing a complex facility, or equivalent combination of education and experience.
