Pay

Minimum – Anticipated Maximum Base Salary: $55,300 – $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Support and foster a positive, inclusive, and high-energy work environment for hourly team members, promoting teamwork, engagement, and morale on every shift
• Scheduling and assigning tasks for service and team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
• Assist team member training, monitor their performance while keeping an open communication for corrections needed
• Assist with administrative tasks, including ordering and inventory

More about you

• Minimum two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
• ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification preferred but not mandatory
• Strong computer skills;  Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems and online reservation systems
• Exceptional communication skills and an ability to anticipate guest and employee needs
• No degree required

Shift details

Holidays
10hr shift
Weekends