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Director of Player Development

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Bring Your Passion for VIP Experiences to the Next Level! Quechan Casino Resort is in search of a Director of Player Development who will create lasting relationships, unforgettable moments and elevate our player experiences to new heights.

The Director of Player Development is responsible for leading and managing the casino’s player development team to drive VIP customer acquisition, retention, and loyalty. This role focuses on building strong relationships with high-value players, ensuring exceptional guest service, and maximizing revenue through strategic marketing, targeted promotions, and personalized experiences. The Director oversees host performance, sets departmental goals, and collaborates closely with marketing, hotel, and gaming operations to ensure seamless and rewarding player experience. Ensures compliance with all tribal, local, state, and federal gaming regulations, as well as internal policies and procedures.

Bachelor’s degree in business, Marketing, Hospitality, or a related field; equivalent combination of education and experience may be accepted. A minimum of (7) years of experience in casino player development, marketing, or guest services, with at least three (3) years in a leadership or management role. Demonstrated success in cultivating relationships with VIP/high-value players and delivering high-quality guest experiences. Strong leadership, communication, and interpersonal skills with the ability to motivate and manage a high-performing team. Proficiency in player tracking software and casino management systems. Solid understanding of player reinvestment strategies, comp policies, and revenue-driving promotional programs. Analytical skills with experience in player worth analysis, data reporting, and KPI management. Willingness to work flexible hours, including nights, weekends, holidays, and attend off-site events as required. Professional appearance, high energy, and a guest-focused attitude. Must be able to successfully pass a pre-employment drug/alcohol screen, random drug and controlled substance abuse tests, background investigation, obtain and maintain gaming license in California and Arizona.  

Tribal preference will be given to qualified tribal applicants.

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Quechan Casino Resort

525 Algodones Rd

Winterhaven, CA 92283

Complexe Casino

We offer a fun and engaging work environment with competitive salaries, excellent benefits including health, dental, vision & life insurance; paid holidays; 401(K); meal-discount program, uniforms, and employee recognition.

Quechan Casino Resort

Quechan Casino Resort is nestled just six miles west of Yuma, Arizona, Quechan Casino Resort. We are proudly owned by the Quechan Nation and offer a dynamic blend of Mediterranean elegance and tribal heritage. Our stunning resort provides our guests with a gaming/hospitality destination for thrilling entertainment, luxurious comfort, and unforgettable experiences.

Our gaming floor features 995 state-of-the-art slot machines, thrilling table games that include Blackjack, Three Card Poker, Pai Gow Poker amd Ultimate Texas Hold’em in a smoke free atmosphere, as well as a vibrant live Poker Room that keeps the action going day and night.

Our hotel features 166 spacious hotel rooms, including eight elegant suites. Hotel guests rejuvenate in our outdoor pool, unwind in our hot tub spa, lounge in an inner tube down our lazy river, or relax in private cabanas.

Food lovers savor diverse dining options, including the fine-dining Ironwood Steakhouse, all-you-can-eat favorites at the Ocotillo Buffet, casual bites and sports action at Sidewinders Bar & Grill, and quick, tasty options at the Gila Blend Food Court.

At the heart of our entertainment lineup is the Pipa Event Center, a 20,000 sq. ft. premier venue for live music and top tier shows. From laugh-out-loud comedy to the hottest names in rock, R&B, and Latino music, we bring the best in entertainment. The Event Center accommodates intimate gatherings to grand celebrations. It features top-tier convention and banquet services and a full-size stage, room for a dance floor, and seating for up to 2,300 guests - perfect for business meetings, trade shows, weddings, and everything in between. This versatile space can be divided into six stylish rooms to suit any occasion.

Whether our guests are seeking high-stakes excitement, exceptional hospitality, or show-stopping performances, Quechan Casino Resort delivers it all—wrapped in the warmth of Native tradition and modern luxury.

Our employees are key to our success. If you have a passion for entertainment and service, Quechan Casino Resort offers a fun and engaging work environment with excellent benefits, including Health, Dental & Vision, Life and Supplemental Insurance;401(K); Paid Holidays, Training & Growth Opportunities, Employee Meal-Discount Program and more!

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