POSITION:                                   General Manager

DEPARTMENT:                            Administration

REPORTS TO:                             CVEE Board/Tribal Council

JOB CLASSIFICATION:               Full-Time Exempt

SALARY RANGE:                        $125,000 - $150,000

The General Manager directs and coordinates the operational activities of Coyote Valley Casino at the highest level of management with the assistance of Executives and Departmental Managers. The General Manager plans the use of company resources, formulates policies, and provides overall direction of Casino operations within the guidelines established by the Coyote Valley Entertainment Enterprises Board (CVEE) and Tribal Council.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Oversees and directs operational activities of Coyote Valley Casino.
• Creates and maintains data for presentation to CVEE Board/Tribal Council, to assist with direction, and creation of short/long term goals for the operations. Frequently meets with Management team to ensure success.
• Oversees employee scheduling of all Departments to ensure efficient operations and minimizing of overtime.
• Provides accurate monthly financials and other reports to the CVEE Board/Tribal Council detailing the financial performance of the gaming operations and its activities.
• Provides leadership for Executive Management and Departmental Managers.
• Provides insight to CVEE Board/Tribal Council regarding development, maintenance and improvement of the gaming facilities to ensure guest/employee safety and satisfaction.
• Shall be responsible for ensuring fiscal controls are developed and implemented.
• Meets with CVEE Board/Tribal Council weekly to present suggestions, ideas, data, and operational updates, using Microsoft Excel, Word, and/or PowerPoint.
• Create and improve current Internal Controls to keep assets safe and ensure compliance.
• Ensures facilities are in working order, clean, sanitized, and safe for guests and staff.
• May have to fill in as Manager on Duty.
• May be asked by CVEE Board/Tribal Council to assist with additional duties and/or special events.

QUALIFICATIONS/REQUIREMENTS

Education/Experience

• Preferably a Bachelor’s Degree and/or minimum of ten years’ experience in upper management of a hospitality or gaming business. 
• Must have extensive knowledge and ability to use Microsoft Excel, Word and PowerPoint.
• Must have positive and upbeat personality and the ability to work with the public.
• Must be of good integrity, honesty and trustworthiness.
• Must pass stringent background investigation and qualify for State and Tribal gaming licenses.
• Must be able to function as part of a team to productively execute the above and/or assigned duties, responsibilities, tasks and/or projects.

Language Skills

• Must possess strong verbal and written communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.

Reasoning Ability

• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be able to regularly stand, walk, and move through all areas of the casino.
• Must be able to work nights, weekends and holidays.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Must be able to work in an intense environment where a high degree of concentration is necessary to perform the required job duties.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise levels increase to loud.

Other

• Must be able to be approved for and maintain a valid gaming license.
• Preference in filling vacancies is given to qualified Tribal Members of the Coyote Valley Band of Pomo Indians or qualified Native American candidates in accordance with the Indian Preference Act (Title 2, U.S. Code). The Coyote Valley Band of Pomo Indians and the Coyote Valley Casino are also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
• Must be sensitive to the needs of the Native American community, their culture and traditions.