Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our high limit players at every opportunity. In this role, the successful individual will design and execute experiences pertaining to dining, hotel, entertainment, transportation, and special event reservations. The VIP Services Concierge will service the high-limit gaming areas by offering exclusive amenities, coordinating with hosts and servers to anticipate guest requests, and extend appreciation for guest loyalty through personalized service.
Yaamava' has been recognized as one of the Best Casinos Outside of Las Vegas in USA Today's 2024 - 10 Best Readers' Choice Awards. If you are interested in joining a great Table Games team, in one of the largest casinos in CA with over 150 table games, this opportunity is for you!
Under the direction of the Table Games Supervisor, the Table Games Dealer is responsible for dealing a variety of casino table games in strict accordance with the rules of the respective games and the Table Games Department policies and procedures. The Table Games Dealer also plays an important role in providing highly professional customer service while interacting with Yaamava’ Resort & Casino patrons.
Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction.
Under the direction of the Supervisor, Transportation, the Valet Attendant provides best-in-class front door vehicle and luggage service to guests entering and exiting Yaamava Resort & Casino. Ensures all guests’ arrival and departure valet experiences are memorable, unique, and in alignment with brand standards/expectations – requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes to the mission and vision by creating a positive and productive working environment. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service.
Under the direction of the Supervisor, Transportation, the Senior Traffic Control Specialist is responsible for directing vehicle and pedestrian traffic, transporting passengers via commercial and VIP vehicles, and valet attendant duties. Assists leadership with the day-to-day shift operations of the Transportation department to ensure a seamless best-in-class service.
Under the direction of the Sous Chef, the Cook II (Advanced Line Cook) prepares cuisine items for guest consumption, utilizing only approved recipes. Responsible for upholding directed cooking methods and ingredients as set by Food & Beverage/Culinary Management. Maintains all food, equipment and kitchens to set health codes and casino standards. Maintains a positive, team oriented and accommodating attitude toward guests (internal as well as external), fellow team members and management, at all times. Operates in representation of the culinary team’s best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values
Under direction of the Sous Chef, the Cook III (Specialty Cook) prepares specialty cuisine items for guest consumption on designated shifts. Utilize specialty skill sets in specific cuisine and uses only approved recipes, cooking methods and ingredients as set by Food & Beverage/Culinary Management. Maintains all food, equipment and kitchens to set health codes and casino standards. Maintains a positive, team oriented and accommodating attitude toward guests (internal as well as external), fellow team members and management at all times. Operates in representation of the culinary team’s best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.
Reporting to the Assistant Manager, Facilities, the primary focus of the Power Generator Technician is providing technical solutions to ensure emergency, paralleling electrical/self-generating equipment is in top operating condition for Yaamava' Resort & Casino operations. Is responsible for repairs and troubleshooting diesel, electrical, or natural gas generators, and assist with system issues. Maintains, calibrates, and repairs plant electrical, instrumentation, and control systems. When not actively involved in disaster recovery or Central Plant operational activities, identifies vendor outsourced repairs and preventative maintenance that can be brought in-house for cost savings and lead time purposes.
Under the direction of the Supervisor, Transportation, the Elite Executive Driver holds responsibility for the efficient and secure transportation of internal and external VIP guests within properly maintained luxury transport vehicles. This position possesses critical skills in the area of safety and emergency response as it applies to security services in order to guarantee the utmost protection for all guests in their care. Maintains a positive attitude and professional demeanor and ensures a Best in Class Service at all times while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.
Under the direction of the Senior Manager, Food & Beverage, the Manager, Food & Beverage is responsible for the overall operation and profitability of assigned venues, which includes developing and maintaining well-performing teams and achieving financial and enterprise objectives. This position is also responsible for maintaining proper inventory control (including equipment and supplies), maintaining consistently high-quality customer service, ensuring compliance with all health and safety regulations, reviewing scheduling and staffing plans, preparing sales, inventory, personnel reports, providing dedicated leadership to the venue(s), and maximizing team member morale through leading by example. This position’s areas of responsibility include all bars and restaurants within Yaamava Resort & Casino.
Under the direction of the Supervisor, Equipment, the Equipment Room Technician plays a key role in the upkeep of numerous Facilities supply cages. Ensures that adequate levels of inventory and supplies are maintained at all times. Assigns and tracks supplies and inventory, including supplies delivery to various personnel. Performs basic preventative maintenance on various department equipment and power tools.
Under the direction of the Assistant Manager, Facilities, the Utility Plant Operator II, performs journeyman-level work related to the operation, installation, inspection, modification, remodeling and repair of boilers, chillers, cooling towers, pumps, blowers and all ancillary equipment and property associated with all Central Plant Utility Operations. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s vision, mission and values.
Under the guidance of the Supervisor HVAC, the HVAC Mechanic II performs as a journey level HVAC Mechanic; a fully qualified working-level trade mechanic. Performs skilled installation, maintenance and repair of air conditioning, refrigeration, heating, and ventilation systems. Is highly knowledgeable and experienced with chilled water loop systems utilizing centrifugal chillers, absorption chillers, chilled/condenser water pumps, air handling units and cooling towers. Additionally, exhibits experience with the operation and repair of air compressors, heat exchangers, hot water boilers, and the building automation system. Works independently as well as in team environments, and always upholds a high level of service standards and health and safety compliance to ensure they are providing a best in class experience to guests and team members.
Under the guidance of the Assistant Director, Facilities, the Locksmith performs all locksmith. Responsible for the cylinder hardware for all doors including the keying, maintenance, and repair of lock systems. Serves as a custodian for all regulated and non-regulated keys and assists with the key control program for the department. This position is exposed to sensitive areas containing confidential information related to team members and enterprise-wide data and must use good judgement when performing work.
Reporting to the Director, Food & Beverage, the Senior Manager, of Food & Beverage is responsible for the overall operation and success of the restaurant(s), bar(s), and various venue(s) aspects of the Food & Beverage Department. The Senior Manager of Food & Beverage works with the Director of Food and Beverage to develop strategic leadership, guidance, and direction on food and beverage concepts, initiatives and operational decisions that are they then work with their leadership team to implement and execute which directly result in year over year improvements. This position is responsible for the management, training, employee engagement, and overall direction of the department staff and their day-to-day responsibilities. Additionally, this role is responsible for assisting the Director(s) of Food and Beverage to partner closely with the various leadership in and out of the division to ensure an optimal, best in class guest service experience while safeguarding company assets and upholding the highest of food and beverage integrity.
