The Valet Attendant provides best in class front door vehicle and luggage service to guests entering and exiting the establishment. Ensures all guests’ arrival and departure valet experiences are memorable, unique, and in alignment with San Manuel Casino and Resort standards/expectations – requiring a high level of professionalism, polish, and stewardship in the San Manuel brand. Maintains a positive attitude and public image while making themselves available to offer authentic greetings, cordial farewells, provide information, and guest assistance.

Essential Duties & Responsibilities

1. Greet and welcome guests professionally and warmly.  Unload luggage, assist guests with opening and closing vehicle doors.  Inspect and document exterior/interior of each vehicle for safety hazards and preexisting damage.

2. Safely park and retrieve vehicles without causing damage to vehicle, person, or property.  Conditions include inclement weather germane to desert environments (extreme cold and hot), heavy incline/decline (over 15% grade change), varying surfaces (pavement, dirt, pebble), and entry/exit into confined or elevated spaces within a wide range of vehicle types.

3. Maintain accuracy in guest payment processing, vehicle key inventory, and verify guest receipt matches key/vehicle before handing key to guests.  Ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic. 

4.  Responsible to follow up with guests to ensure their requests or problems have been resolved to their satisfaction.  If necessary, document and report all vehicle incidents like damages, accidents, thefts, missing articles, etc. 

5. As needed, provide guests with direction, local areas of interest or activity, invitation to return soon.

6. Performs other duties as assigned to support efficient department operations.

Education/Experience/Qualifications

• High School Diploma or GED required.
• Minimum three (3) years driving experience required.
• Ability to operate both a manual and an automatic transmission is required.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

• A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!