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Pool Attendant

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Serves as hosts to guests visiting the pool ensuring to their comfort and safety.

Principal Duties And Responsibilities

Enhances the guest experience by providing exceptional service.

Ensures that incoming phone calls are answered according to standard. Disseminates pertinent information to guests.

Receive Towels from loading Dock. Pick up all dirty towels left by guest. Stock towels at Platinum tower.

Greets and interacts with guests. Issues pool towels. Ensures that an ample number of pool towels are available at all times.

Set up and Break down of Cabanas. Clean Cabanas; mop, trash, refrigerator.

Straighten the out of place LOUNGE Chairs and set the backs down.

Records the number of pool guests visiting per hour, recording data.

Escorts guests to lounge chairs pointing out various points of interest (i.e. restrooms, showers, cabanas, restaurants, etc.).

Enforces pool policies, rules and regulations on a consistent basis. Restricts pool to registered guests.

Performs various maintenance duties as directed to maintain a clean and safe facility.

Notifies Management to inclement weather or extenuating circumstances. Notifies management of any Biohazards and or Security issues.

Skim Pool & Monitors deck cleanliness throughout shift; pick-up trash/debris as necessary

Receives cash bank from cage. Follows cash handling procedures.

Promotes safety awareness to minimize injuries.

Resolves guest issues.

Adheres to department and property policies and procedures.

Performs any other necessary duties instructed by manager.

Knowledge, Skills, & Abilities Required

High school diploma or GED.

Ability to work with exposure to outside weather conditions including heat, humidity, sun, wind and rain.

High energy level.

Excellent non-verbal communication skills – good posture, able to establish eye contact, and positive body language.

Must project a professional and positive image.

Ability to handle and carry out instructions.

Must be able to maintain composure under stress in a fast pace work environment.

Must be able to stand for long periods of time.

Ability to work a flexible schedule.

Excellent interpersonal skills.

Must be able to communicate clearly and effectively with all Hard Rockers and guests.

Basic reading skills.

Ability to understand and promulgate written memos, instructions, regulations.


All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training

General Employee Safety Training

Hazard Communication

Responsible Gaming Awareness Training

Title 31 Introduction and Overview

Title 31 SAR Incident Reporting Awareness Training*

Sexual Harassment Awareness for Frontline

Working Conditions

Physical Demands How Often Environmental Conditions How Often

Standing C Extreme Cold C

Walking C Extreme Heat C

Sitting R Temperature Changes C

Lifting C Wet C

Carrying C Humid C

Pushing C Noise C

Pulling C Vibration R

Climbing R Hazards C

Balancing C Atmospheric Conditions C

Stooping O Cigarette Smoke c

Kneeling O

Crouching O

Crawling R

Reaching O

Handling O

Grasping O

Feeling O

Talking C

Hearing C

Repetitive Motions C

Eye/Hand/Foot Coordination C

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort

_____ Light work

__X__ Medium work

_____ Heavy work

_____ Very heavy work

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Hard Rock Hotel & Casino Biloxi

777 Beach Blvd.

Biloxi, MS 39530

Casino & Hotel
Managed By Bally’s Corporation

Hard Rock Hotel & Casino Biloxi

Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.

Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.

Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.