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Cage Cashier

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About Bally's

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As the Cage Cashier at Bally’s, you will finalize cash payments to customers, maintain the balance in the cash drawer, and interact with customers in a friendly and professional manner.

Duties And Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Calculate totals for customer chips and pay out cash for chips collected
  • Provide even exchange of cash and exchanges of receipts for cash
  • Make direct contact, either by phone or face-to-face, with customers when taking credit applications
  • Make direct contact with banks and consumer credit reporting agencies, casino credit reporting agencies, as well as other casinos to obtain and document patron casino credit information
  • Review mail-in markers payments, return check logs and return maker logs
  • Suspend customers with return checks
  • Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
  • Keep an updated and accurate report of the cash and chips received and distributed
  • Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
  • Perform other duties as assigned
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have a high school diploma or equivalent
  • Must be able to work various shifts, including weeknights, weekends, and holidays
  • Six months of experience as a cashier or bank clerk, highly preferred
  • Must have excellent communication and interpersonal skills
  • Must have excellent customer service skills
  • Must be proficient in using a 10-key calculator and other office equipment
  • Must have above-average math skills to count money accurately and quickly
  • Must pass a math assessment issued by the company
  • Must pass a color vision assessment test issued by the company
Physical Demands
  • Regularly required to see, talk, hear, walk, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to sit or stoop
  • Must occasionally lift and or move up to 30 pounds
  • Required visual acuity to perform close-up activities, peripheral oversight, and distinguish color
Work Environment

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Bally’s Chicago

777 W Chicago Ave.

Chicago, IL 60654

Casino Resort
Managed By Bally’s Corporation

Bally’s Chicago

Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

This link on our Bally's Corporate site provides more information about the specific components of our facility:

This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)

The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

Bally's Chicago Careers

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.