The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities
The Executive Host builds and maintains relationships with targeted gaming customers. Ensures proactive and on-going communication with target customers through outbound phone, face to face interactions, emails and letters. Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. The Executive Host offers complimentaries using established and approved guidelines, as well as, good judgment. Leverages property amenities and marketing program to drive customer loyalty and revenue.
The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers at the Pool/Escape facility, while assisting pool kitchen with food orders/guest service.
The Maintenance Technician I performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. This is an entry level position.
The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.
The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.
The Player Services Lead Representative, in addition to Representative responsibilities, assists the Player Services Supervisor(s) in the administration and management of the day-to-day operations of Player Services; Ensures that there is no lapse in customer service during the absence of a Supervisor and that the representatives adhere to all departmental SOPs, COM, guest service standards and compliance regulations. This position reports to the Player Services Supervisor.
EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.