The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.
The Starbucks Supervisor is responsible for effective use of all Starbucks personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs are identified and implements programs designed to ensure proper Starbucks Experience and guest service. Provides leadership and direction for assigned employees and supports all Casino initiatives throughout the property.
The Warehouse Associate shall act as the receiving/warehouse agent on behalf of Wind Creek Hospitality and is responsible for accurate inventory accounting and the enforcement of Internal Controls, departmental policies and procedures, and Illinois Gaming Regulations. The Warehouse Associate will receive items/product for the property, deliver them to the appropriate department, and properly record and account for those items. The Warehouse Associate shall assist in inventory counts as needed and will ensure the warehouse is kept clean and orderly at all times.
The Benefits Specialist will answer incoming calls and communicate with employees regarding benefits, status of claims and policies. This individual will process and administer all leave of absence requests and disability paperwork: medical, personal, administrative, and FMLA, enroll new employees for benefits and maintain a comprehensive benefits file on all employees. This individual will report to and work closely with the Director of Compensation and Benefits. Perform complex administrative duties following established procedures in group life, medical, dental, vision, short and long term disability, and retirement plans.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Promotions and Special Events Coordinator assists the Promotions and Special Events Manager in the aspects of creation, development, implementation, and execution of all promotional and special events for Wind Creek Hospitality Properties. Assists in the effective management, tracking, and reporting of promotional and special events and provides additional support to the overall management team.
The Specialty Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Kitchen Worker is responsible for cleaning the plate ware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program. The Kitchen Worker also assists with the preparation of food products a directed by the Culinary Team leadership.
The Senior Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications and adheres to quality standards. Exercises proper handling of food items, maintain an organized work area. Maintains order in all refrigeration and storage areas. Will train and educate new hires as well as Pantry, Prep and Line Cooks to prepare them for advancement.
EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.
The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.
The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.
Be a part of a dynamic team at Wind Creek Chicago Southland, a premier Casino & Hotel destination resort offering a wide range of gaming, entertainment, and dining options. As the newest state-of-the-art casino located 30 miles south of downtown Chicago, our luxury resort features a 255-room hotel with 43 suites, a world-class spa with full service, an impressive rooftop steakhouse with a view of the Chicago skyline, and over 12,000 square feet of flexible meeting and event space. On the casino floor, guests enjoy a smoke free environment with more than 1,400 slot machines, 56 table games, a dedicated poker room, a vibrant sportsbook, and exceptional dining options curated by Chef Fabio Viviani’s hospitality company.