Jobs at Resorts World New York City & Hyatt Regency JFK

• PC Tech I (Technology/IT)

  Responsible for delivering technology support services to users of companywide internal and external client computer systems. Assists Helpdesk Personnel to resolve complex and everyday service requests relating to client computer hardware and software problems and malfunctions; interacts and consults with Helpdesk Personnel and other IT personnel to manage client satisfaction; provides assistance, and follow-up on client inquiries. Works with IT Staff to perform client computer hardware and software installations as needed. Demonstrates and provides outstanding customer and employee relations at all times.

• Steward / Kitchen Worker (Chefs/Kitchen)

  The Steward – Kitchen Worker is responsible for maintaining the cleanliness of all kitchen equipment, china, silver, glassware, pots, pans and work areas and for replenishing supplies with clean ware.

• Line Server - Food Court (Food & Beverage)

  The Line Server is responsible for assisting the Food Court Supervisors in providing outstanding customer service to all Food Court guests and interacting with guests at the assembly line and perform a variety of tasks, such as delivering orders, answering to customer inquiries, making suggestions, placing food and cutlery on trays, and anticipating guest needs.

• Line Server - Food Court (Food & Beverage)

  The Line Server is responsible for assisting the Food Court Supervisors in providing outstanding customer service to all Food Court guests and interacting with guests at the assembly line and perform a variety of tasks, such as delivering orders, answering to customer inquiries, making suggestions, placing food and cutlery on trays, and anticipating guest needs.

• Floor Manager / Culinary - Asian (Food & Beverage)

  The Asian Culinary Floor Manager is responsible for supporting the Executive Chef with overseeing performance and strategy of their restaurant and being accountable for meeting food quality standards and financial goals. S/he is responsible for supporting with the selection, scheduling, directing, training and development of all F&B staff. This position develops and implements systems and methods of controls and service, department budget and departmental policies and procedures, and ensures all culinary performance as a team.

• Manager of Treasury/ Corporate Finance (Finance/Accounting)

  Support Treasurer, Vice President of Corporate Finance with the day-to-day management of all treasury and corporate finance functions, including cash and investment management, debt management, interest rate, and credit risk management, covenant compliance, etc. Help drive execution of debt, M&A, and equity transactions by interacting with investors, lenders, bankers, lawyers, market study experts, economists, and our internal Genting team (Board Members, senior executives, government relations team, design, and construction team, planning & analysis team, accounts payable team, accounting team, etc.), both in the Americas and in Malaysia. Must maintain a professional appearance at all times. Promote positive public and team member relations.

• Financial Analyst I (Finance/Accounting)

  To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bellman (Guest Services)

  Greet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous, timely, and professional manner as well as the efficient operation of the hotel front door entrance lobby areas. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for all related services, etc. Thorough knowledge of all hotel services and amenities, and maintain a consistently positive attitude, knowledge of all rooms, features and services are traits, which our Bell Attendants are required to have.

• Floor Manager EVS / Stewarding (Housekeeping)

  The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans, manages, and controls all department operations and resources for their shift. Demonstrates and provides outstanding customer and employee relations at all times.

• Surveillance Operator (Security)

  The Surveillance Operator is responsible for maintaining close surveillance of all gaming and cash-handling areas.

• ETG Attendant (Table Games)

  The Electronic Table Games Attendant is responsible for assisting guests with the rules of game play concerning electronic table games, addressing guest complaints regarding rules of play; and training new players with the basic rules of games including winning hands/combinations and game play rules.

• Floor Manager EVS / Stewarding (Housekeeping)

  The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans, manages, and controls all department operations and resources for their shift. Demonstrates and provides outstanding customer and employee relations at all times.

• Slots Floor Manager (Slots/Electronic Games)

  The Slots Floor Manager is responsible for implementing gaming department policies and procedures as directed by the Slot Manager.

• Slot Ambassador (Slots/Electronic Games)

  The Slot Ambassador is responsible for trouble shooting and assisting guests with their slot machine issues and performs repair minor gaming machine malfunctions.

• Reporting Manager (Finance/Accounting)

  The Reporting Manager is responsible for managing the activities of external financial reporting, technical accounting research, tax compliance and tax provision calculation for Genting Americas East. Responsible for creating and adhering to applicable key controls. Participates in formulating management financial policy and safeguards assets.

• Reporting Accountant (Finance/Accounting)

  Responsible for assisting the Manager of Reporting in external financial reporting, technical accounting research, tax compliance and tax provision calculation for Genting Americas East.

• Casino Controller (Finance/Accounting)

  The Casino Controller is responsible for Revenue Audit, Drop/Count, and Cage; ensuring each department has adequate equipment, training, and support needed to operate effectively and efficiently.

• Income Audit Manager (Finance/Accounting)

  Audits the following departments: Gaming Operations, Hotel Operations, Cage, Count Room, F&B, Retail, and any other as required. Includes audit of department’s paperwork to ensure compliance with company policies and procedures in accordance with New York State Lottery & Gaming commission regulations and all federal / state laws. Demonstrates and provides outstanding internal customer and employee relations at all times. Performs other duties as assigned.

• Cage Cashier Substitute (Finance/Accounting)

  The Cage Cashier is responsible for performing verifications on loose and bundled money, coin transactions and check cashing and processing jackpots check cashing and redeems valid gaming vouchers received from patrons for an equivalent amount of cash.

• Floor Manager EVS / Stewarding (Housekeeping)

  The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans, manages, and controls all department operations and resources for their shift. Demonstrates and provides outstanding customer and employee relations at all times.

• Floor Manager EVS / Stewarding (Housekeeping)

  The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans, manages, and controls all department operations and resources for their shift. Demonstrates and provides outstanding customer and employee relations at all times.

• HRIS Analyst I (Human Resources)

  The HRIS Analyst is responsible for the daily support of the HRIS systems in a service oriented and integrated human resources operations function at all East Coast properties. The primary responsibility includes overall system performance and maintenance, including ensuring information security, testing updates, and improving process efficiency to support the effective use of the HR Information system. The HRIS analyst works in an office/remote setting and report directly to Director HRIS.

• Public Area Cleaner Substitute (Housekeeping)

  The Public Area Cleaner substitute is responsible for performing a variety of housekeeping and cleaning functions throughout all areas of the facility to ensure a clean, safe, environment for customers, fellow team members and other visitors; and performing tasks as assigned in compliance with all department and company rules, regulations, procedures, internal control and safety regulations.

• Digital & AV Tech (Recreation/Entertainment)

  The Digital and AV Tech is responsible for assisting the Digital and AV Manager in all aspects of digital images, sound, light and video implementation on the property and for events and promotions as needed.

• Applications Support Spc (Technology/IT)

  The Application Support Specialist is responsible to deliver support to end users in the organization and help them use application software programs efficiently and effectively in fulfilling business objectives.

• Cook I (Chefs/Kitchen)

  The Line Cook (Cook I substitute) is responsible for a variety of food preparation duties and supports all kitchen and restaurant staff members to provide an excellent quality of food and customer service.

• Manager Accounting (Finance/Accounting)

  Responsible for monthly management reporting and quarterly financial reporting to the Parent Company on a consolidated Genting Empire Resorts Limited. Responsible for corporate tax computation and estimated tax payment for Genting Americas Inc group. Responsible for the day-to-day operations and finance function for Resorts World Hudson Valley, RW Bet and Monticello Racetrack.

• Manager FP&A (Finance/Accounting)

  The Planning and Analysis (P&A) Manager is responsible for developing a team of financial analysts to meet the quality and quantity of analytical work product required by the organization in meeting its financial objectives. The P&A Manager is responsible for being a conduit between the leadership team and the analysts, is able to translate the vision of the senior management team into a practical and measurable actionable plan, and execute it using the people and the technology at their disposal. The P&A Manager should be able to work with limited information and an uncertain environment, and have the experience and the fortitude to make assumptions that are required to achieve optimal work product. The P&A Manager should maintain composure in high stress periods, exuding a clarity of thinking and a goal-oriented mindset. The P&A Manager should demonstrate a structured problem-solving framework and be able to synthesize a challenge down to the essential issues and communicate it succinctly. A P&A Manager’s conduct as well as the quality of work should promote a detail-oriented mind-set, a pursuit for efficiency, and the ability to think critically about issues that are material to the progress of the organization.

• Data Warehouse Analyst II (Technology/IT)

  The Data Warehouse Analyst II (“DW Analyst”) plays a critical role in developing and maintaining a data warehouse for Genting Americas to deliver strategic business decisions across all levels of the organization.

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