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Poker Dealer
(Table Games)
The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive unmatched guest experience through the delivery of superior guest service while maintaining a sound understanding of game play, rules, internal controls and gaming standards. They will encourage repeat business, while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.
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Game Ambassador
(Slots/Electronic Games)
The Game Ambassador is responsible for providing positive customer service to guests who are playing games or who are on the casino floor. Game Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times. The Game Ambassador will assist guests in every way possible in order to achieve the highest level of guest satisfaction.
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Cage Cashier
(Finance/Accounting)
The Cashier is responsible giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Cashiers are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; compute all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to the impress bank.
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Facility Operations Shift Manager
(Engineering/Maintenance)
The Facilities Maintenance Shift Manager provides supervisory level work assignments. Chiefly, acts as coach, trainer, and leader building skill levels of all on crew by example and demonstration. Frequently performs routine and extensive preventative maintenance and repair procedures on Hotel and Casino buildings, mechanical equipment and utility systems. This position is a Shift Manager level position.
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Teller
(Finance/Accounting)
The Cashier is responsible giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Cashiers are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; compute all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to the impress bank.
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Chip Runner
(Gaming/Casino)
The primary responsibility of the Poker Chip Runner is to efficiently and accurately manage the transfer and delivery of poker chips and related supplies to and from poker tables, ensuring smooth game operation and guest satisfaction. This role supports the Poker Room team by maintaining chip inventory, assisting with tournament setups, and providing exceptional guest service. The Poker Chip Runner plays a vital role in maintaining game flow and ensuring that all tasks are performed in a timely, professional, and courteous manner. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.
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