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Busser JOY Restaurant

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The Joy Busser will strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them.

Essential Duties And Responsibilities Include

  • Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant host/hostess.
  • Adherence to schedule and attendance at all service staffs meeting.
  • To ensure water service is provided to all guests at their arrival and to provide bread and butter service if applicable.
  • To ensure proper set up and maintenance of service station, tables, and common areas thought-out all dining rooms.
  • Maintains par levels of operating supplies (china, flatware, glassware and utensils), for each service station obtaining replacement stock from wash area and/or warehouse inventory in accordance with procedures.
  • To ensure that all silverware, glassware, flatware are polished, stocked, and set to service standards.
  • To ensure sufficient set ups for service station, including silverware, china, sugar creamers iced tea, coffee according to business levels. Always be fully prepared for concerts nights and turns based on business needs.
  • Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops and transports items to designated areas.
  • To assist servers to deliver prepared food to the appropriate guest within three minutes of completed production of order.
  • To assist servers in their duties (beverage orders, beverage refills, attend to guest needs) as required.
  • Monitor and resolves service issues for entire outlet according to service standards.
  • To provide personalized service during guest interactions.
  • Assists servers and help, as necessary, in serving, monitoring and setting tables.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
  • Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
  • Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
  • Recognizes Diamond Emerald players and ensures they receive the appropriate service.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

  • Must be 18 years of age.
  • Minimum of 1 year busser experience in a high volume, upscale restaurant preferred.
  • Food Workers Certificate. (Food handler’s card).
  • Read, write, understand and speak Englishfluently. Bilingual in English, Mandarin or Cantonese a plus!
  • Excellent customer service/communication skills.

Work Environment

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Able to tolerate second-hand smoke, noise, bright lights. Able to work at a fast pace in an often crowded/noisy environment. 

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

All applicants must be able to demonstrate their U.S. work authorization during the employment verification process. 

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Fantasy Springs Resort Casino

84-245 Indio Springs Parkway

Indio, CA 92203

Casino Resort

Fantasy Springs Resort Casino

About Fantasy Springs Resort Casino

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Cahuilla Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.

Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, which is open for public play.

Property Description

Casino:

  • 100,000-square foot casino floor
  • 1,800 of players' favorite slot and video poker machines
  • 40 table games including Blackjack, California Craps, Pai Gow and more
  • Triple Crown Room Off Track Betting Facility
  • Bingo Palace 600 seat bingo facility open every day
  • Fantasy Rewards players club offering perks and complementaries with play

Hotel:

  • 250-luxurious guest rooms and suites
  • High Speed Internet
  • 24-hour Room Service
  • Flat Screen LED televisions
  • 300-thread count linens and feather down comforters
  • Complimentary Valet Parking
  • Complimentary Nautilus Fitness Center
  • 103-foot Swimming Pool, Jacuzzi, Sundeck and Cabanas

Dining/Nightlife:

  • Seven delectable dining choices including the Bistro (fine dining featuring seafood, succulent steaks, plus sushi bar), Joy Asian restaurant (open September 2010), POM (contemporary American cafe), Lique Ice Cream Parlor, Fresh Grill Buffet, The Pizza Kitchen and Starbucks Cafe
  • 12th Floor Wine Bar & Cocktail Lounge open every day at 5pm and features live jazz musicians on Fridays and Saturdays
  • Rock Yard Outdoor Concert Stage features live concerts seasonally 
  • Springs Bar watch your favorite sporting events and sip your favorite beverage at this center casino bar
  • Lit Comfortable ultra lounge on the casino floor perfect for meeting friends, enjoying a handcrafted cocktail, watching the game on giant LCD screens or taking in live music on weekends

Golf, Entertainment & Activities:

  • Championship golf at Fantasy Springs' Eagle Falls Golf Course 18-hole, Clive Clark designed. Opened in 2007. Voted one of the “Best Courses You Can Play” by Golfweek magazine
  • Top-name concerts and entertainment in the 3,500-seat Special Events Center
  • Bowling at Fantasy Lanes, featuring 24-state-of-the-art lanes, laser bowling & sports bar

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