The Opportunity 

Delaware North Sportservice is hiring part-time Retail Sales Team Members to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Sales Team Member, you'll be responsible for providing excellent guest service and managing all transactions accurately and efficiently.

Pay

Minimum pay rate: $14.35 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Greets and acknowledges guests, answers their questions and assists them whenever possible.
• Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
• Maintains records related to sales.
• Routinely stocks merchandise and faces items on shelves.
• Verifies amount of bank at beginning and the end of each shift.
• Maintains a clean and organized store or stand.
• Maintains orderly back-stock and knows where goods are to be found.
• Completes all related close-out paperwork.
• Performs other duties as assigned.

Qualifications 

• Previous experience in retail or customer service environment preferred.
• Good communication skills; ability to communicate with guests and co-workers.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Ability to work independently and as a team member.
• Basic math skills; ability to accurately handle money and count change.
• Capable of following job guidelines and supervisors' instructions.

Physical Requirements 

• Ability to lift and carry up to 25 lbs.
• Ability to stand for entire length of shift.
• Ability to walk up and down stairs frequently.
• Bending, reaching, climbing on step stool.
• Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.
• Majority of time spent in indoor, climate-controlled environment of retail store
• May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.

Who We Are 

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.