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Retail Supervisor

Delaware North at Little Caesars Arena
Detroit, MI
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The Opportunity 

Delaware North Sportservice is hiring friendly part-time Retail Supervisors to join our team at Little Caesars Arena in Detroit, Michigan. Whether you’re looking for your first job, second job, a part time gig or your next career move, there’s no better place than with Delaware North at Little Caesars Arena.

Pay

Minimum pay rate: $16.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

  • Supervise retail associates; complete store operational needs by scheduling associates and following up on work results.
  • Train associates and work to maintain retail standards, policies, and procedures.
  • Open and close retail locations as directed by management.
  • Assist retail management with the daily cash procedures and operations.
  • Monitor store floor, assist with guests needs and requests.
  • Regularly evaluate, create, and maintain professional visual displays; provide direction to retail associates regarding store merchandising and displays.
  • Maintain cleanliness and safety standards throughout the retail shops.
  • Perform other duties assigned.

Qualifications 

  • Minimum 1 year supervisory experience in a customer service and/or retail environment preferred.
  • Previous cash handling experience and basic math skills required.
  • Previous experience working with point of sale (POS) system required.
  • High school diploma or GED required.
  • Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.   
  • Ability to handle multiple tasks simultaneously in fast-paced environment.

Physical Requirements 

  • Ability to lift and carry up to 50 pounds.
  • Constant standing, lifting, climbing stairs, and repetitive motions.
  • Bending, reaching, climbing on ladders.

Shift Details 

VariesHolidaysWeekends1st Shift2nd Shift

Who We Are 

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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Delaware North has been the food, beverage and retail provider at Little Caesars Arena since it opened in 2017. The 20,000-seat venue is home of the NHL's Detroit Red Wings and NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes and suites.