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Table Games Supervisor

Rivers Casino Des Plaines is one of the most successful casinos in Illinois; voted as one of the Top Workplaces in Chicagoland, by the people that matter the most - our Team Members! Rush Street Gaming owns 5 casinos with many opportunities for advancement. Walk-In Interviews every Wed. 12-2 PM!

Compensation: $30.00/HR

Job Functions:

  • Monitor all pit games in assigned pit. 
  • Open and close table games in assigned area verifying count as provided by the dealer. 
  • Inspect card decks prior to play. 
  • Track and record player buy-ins, wins, losses and bet amounts. 
  • Monitor bets and payouts and correct as needed. 
  • Complete rating cards for players. 
  • Initiate and verify fills to tables. 
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures. 
  • Maintain security of all games, monies and personnel. 
  • Must respond calmly and make rational decisions when handling guest demands. 
  • Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures. 
  • Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.
  • Performs other duties as assigned.  

Job Requirements:

  • Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.
  • Must have previous Table Games Dealer experience. 
  • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority. 
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. 
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations. 
  • Must possess excellent customer relations and communication skills. 
  • Must be able to get along with co-workers and work as a team. 
  • Must present a well-groomed appearance 
  • Ability to communicate with Team members and guests 
  • Ability to successfully fulfill the pre-employment process 
  • Ability to work flexible shifts and days of the week including holidays 
  • Ability to obtain and maintain all necessary licensing
  • Frequent walking, standing, kneeling, twisting, bending and lifting
Rivers Casino Des Plaines

3000 S. River Road

Des Plaines, IL 60018

Great Benefits! Medical, Dental, Vision, Life Insurance, 401K with Immediate Vesting, 18 days of PTO, Advancement Training & Casino Scholarship Programs, Tuition and Fitness/Gym Reimbursement Programs, Discounted Meals & More…
Managed By Rush Street Gaming

Rivers Casino Des Plaines

About the company

Rivers Casino is located in Des Plaines, Illinois, minutes from Chicago’s O’Hare International Airport and Rosemont’s entertainment district.

Chicagoland’s premier entertainment destination features 1,900 slot machines, over 95 table games, and a 22-table poker room.  With seven dining options from steaks to burgers to Asian cuisine, Rivers Casino offers something for every taste.  

Rivers Casino is not just the Chicagoland’s best place to play, it’s the best place to work. We're consistently voted one of the top places to work in Chicagoland by the people that matter the most - our team members!   At Rivers, a Team Member-first culture is at the core of everything we do.  It’s the ethos that has been the cornerstone to our success.  Every member of the Rivers team is part of a family, dedicated to recognizing each other’s efforts, celebrating each other’s successes and ultimately Winning Together. 

Visit Our Careers Page to See our Great Opportunities & Hear What our Employees Say About Working at Rivers Casino Des Plaines

Employee Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401K – 4% match to 5% Team Member Contribution w/ Immediate Vesting
  • Earn up to 18 days of PTO in your first year of employment
  • Rivers Casino Scholarship Program for team members and eligible dependents
  • Tuition Reimbursement
  • Leadership Training & Career Advancement Programs
  • Discounted Meal Program
  • Fitness/Gym Reimbursement Program