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401(k) matching, Dental insurance, Health insurance, Paid time off, Referral program, Tuition reimbursement, Vision insuranceFireKeepers Casino Hotel
Start the FIRE in our Kitchen at FireKeepers Casino Hotel, where the best in gaming meets outstanding guest service, superb dining options and Four Diamond Hotel accommodations!
11177 East Michigan Ave
Battle Creek, MI 49014
FireKeepers Casino Hotelis located just off Interstate 94 at Exit 104 in Battle Creek, MI. We are named "One of Michigan’s Top Ten Best Employers” by Forbes."
Our 100% smoke free casino features over 2,900 slots, 70 table games and a 26-table live poker room.
FireKeepers offers an AAA-rated Four Diamond resort-style hotel with 446 rooms, a functional multi-purpose event center, and distinctive dining destinations:
NIBI is FireKeepers' signature restaurant; it is a multiple recipient of the Wine Spectator Award of Excellence, CAFE 24/7 never closes, as everyone loves the classic comfort foods with a fashionable flair, SMOKE ‘N FIRE is nestled just off the hotel lobby and just steps from the casino - it's the perfect spot for breakfast, lunch or dinner, CHI MON-EE’S offers fast good food, DACEY’S SPORTSBOOK & TAPHOUSE is Battle Creek’s hottest craft beer experience with great food and giant TV’s, GAPI COFFEE & SWEETS offers delicious desserts, and THE CAKE SHOP designs creative cakes to celebrate special occasions.
FireKeepers is the title sponsor of the FireKeepers Casino 400, a NASCAR Cup Series race at Michigan International Speedway, and a host of the FireKeepers Casino Hotel Championship, an EPSON Tour-Road to the LPGA golf event.
FireKeepers offers a FUN work environment and comprehensive medical coverage with a broad provider network, as well as a dental plan and a vision plan and life insurance. Our benefits include:
Welcoming and Engaging guests with Enthusiasm and Appreciation within a vibrant and upscale environment.
Values - The Seven Grandfather Teachings
The Seven Grandfather teachings have always been a part of the Native American culture. Their roots date back to the beginning of time. These teachings impact our surroundings, along with providing guidance toward our actions to one another.
According to the story, long ago, a messenger was sent to see how the Neshnabék were living. The Neshnabék were living their life in a negative way which impacted their thoughts, decisions and actions. Some had hate for others, displayed disrespectful actions, were afraid, told lies and cheated. Others revealed pride while others were full of shame. During his journey, the messenger came across a child. This child was chosen to be taught by the Seven Grandfathers to live a good way of life. He was taught the lessons of Love, Respect, Bravery, Truth, Honesty, Humility, and Wisdom.
Before departing from the Seven Grandfathers, they told him, “Each of these teachings must be used with the rest. You cannot have Wisdom without Love, Respect, Bravery, Honesty, Humility, and Truth. You cannot be Honest if you are only using one of the other teachings. To leave out one teaching would be embracing the opposite of what the teaching means.” The Seven Grandfathers each instructed the child with a principle. It was then up to the child to forget them or to put them to use.
Each one of us represents the child. We must faithfully apply the teachings of our Seven Grandfathers to our own lives. We must place our trust in the Creator. We must also never forget to be sincere in our actions, character, and words.
Below applicants will find the steps they will need to take to be able to join the FireKeepers family. Please note that at any point throughout the process should questions arise we encourage our applicants to contact the HR Employment Office at 269-660-5740 between the hours of 8:00 am and 5:00 pm. We look forward to having YOU join our winning team!
STEP ONE: FINDING THE RIGHT OPPORTUNITY
Navigate through our Applicant Tracking System (www.firekeeperscasino.com/careers)
Applicants can browse through all available jobs, or use the search tool to look for a specific job. Jobs can be saved for later if they do not have time to complete the process.
Confirm the minimum qualifications are met and that the position is a good fit for the applicant.
STEP TWO: APPLY
After an applicant completes an online application, a recruiter will contact the applicant within 24 – 48 hours. If the applicant has any questions, they are encouraged to contact the HR Employment office at 269-660-5740.
STEP THREE: DEPARTMENTAL INTERVIEW
The manager of the department will perform the interview or a department supervisor will meet with the applicant and ask a series of interview questions related to the open position.
What to expect:
STEP FOUR: OFFER & ACCEPTANCE
If the applicant is not extended an offer of employment, the applicant will receive an email notification.
If the applicant is extended an offer of employment, the applicant will receive up to three (3) emails one containing a job offer, one with New Hire forms, and one with a Gaming Commission Application.
The applicant should come to the property within 72 hours equipped with the following items:
STEP FIVE: GAMING COMMISSION
WHY DO YOU NEED A GAMING LICENSE?
The Gaming Commission is a separate entity that determines the suitability of potential team members based on character, finances, criminal history and risk to current Team Members and the company.
All gaming interviews are handled on an individual basis.
What you will need for the gaming interview:
Only after an applicant is granted a gaming license, we recommend the applicant to provide a two-week notice at their current place of employment.
STEP SIX: NEW HIRE ORIENTATION
Two-day on-site orientation. New Hire Orientations take place each week from Wednesday – Thursday and is from 9:00am to 5:00pm each day. Business professional attire is required.
CAREER DEVELOPMENT TRACK I
At FireKeepers Casino Hotel, there are 11 departments. Understanding how all these various departments function and how they support one another is important to grasp the business functions of the property. To help develop this understanding, career development opportunities that require varying levels of training and education are provided. It begins with the Track I program which gives Team Members the opportunity to learn from our Vice Presidents and President & CEO and interact with them one-on-one.
CAREER DEVELOPMENT TRACK II
Track II is a training and development course for up and coming supervisors and managers. It prepares Team Members by giving them specific skills such as: Introduction to Management, Management Styles, Conflict Management, Motivation and Teamwork and Performance Management.
CAREER DEVELOPMENT TRACK III
Track III is a continuous learning program designed for FireKeepers Casino Hotel leaders from Supervisors to upper level management. It will allow our leaders to self-select electives from a catalog of courses offered over the calendar year.
CAREER DEVELOPMENT TRACK IV
Track IV is leadership development for identified Team Members nominated by Executive Leadership and vetted by the Career Development Committee. Track IV allows Team Members to hone and develop key leadership skills, build strengths and address weak areas.
SUMMER INTERNSHIP PROGRAM
The summer internship program contains a comprehensive overview of the gaming/hospitality industry. The intern will receive On the Job Training in every department. At the end of the program the intern will be expected to make a presentation on what they have learned and experienced over the ten week program.
Partial reimbursement for work-related courses and degree programs.
PREP TO LINE COOK PROGRAM
This program provides an accelerated avenue for new F&B employees that may not possess prior experience in Culinary Arts, but are interested in learning and growing. Program participants begin gradually by shadowing Lead Cooks and Sous Chefs, and are progressively challenged with more intricate tasks in a multitude of venues.