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Event Staff

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On-Call

Location: Pala, CA

To assist in event preparation and provide outstanding service to guests attending concerts and other special events at Pala Casino.

  • Excellent communication and problem solving skills.
  • Excellent guest service skills.
  • Ability to accurately read training materials, event tickets, etc.
  • Knowledge of venue seating charts.
  • Ability to work flexible hours including evenings, weekends and holidays.
  • Ability to work in variable temperatures, indoors or outside.
  • Must read, write, and speak English.
  • High School Diploma or GED preferred.

Essential Job Functions:

  • Know assigned station(s) for event and how to handle and who to contact for guest issues and emergency situations.
  • Prepare and provide for distribution of event programs/handouts to guests.
  • Accurately read tickets to identify time of performance, seat location and assist guests to the correct seat.
  • Resolve seating and ticketing problems or contact Supervisor for assistance.
  • Provide information to guests regarding location of ticket office, restrooms, telephones, concessions, etc.
  • Follow established guest service policies and procedures regarding late seating, standing room only, etc.
  • Understand ADA and follow proper methods of assisting special needs guests.
  • Understand and follow established procedures to handle emergency evacuations, injuries, medical issues, etc.
  • Perform other duties as assigned.
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Pala Casino Spa Golf Resort

11154 Highway 76

Pala, CA 92059

Casino Resort

Pala Casino Spa Golf Resort

Pala Casino Spa Golf Resort welcomes your interest in joining our team in our beautiful resort, where we value our employees as our greatest asset.  Just click on the Apply button in this posting and “Continue.....”  and you will be forwarded to our career site, where you can email your resume and complete our company application,

Pala Casino Spa Golf Resort is located in Pala, California on the beautiful Pala Indian Reservation northeast of San Diego, California. We are owned and operated by the Pala Band of Mission Indians, a federally recognized tribe.

As SoCal’s Entertainment Capital, Pala Casino Spa Golf Resort includes a Las Vegas-style casino, including an expansive gaming floor with over 2,000 slot and video machines and 78 table games.

Our hotel features 507 rooms, which include 82 suites, and an award winning 10,000 square foot spa, as well as a fitness center. Our resort is an AAA Four-Diamond Award winner for 15 consecutive years.

Our guests enjoy nine (9) restaurants and two lounges, a 2,000-seat Pala Events Center, an outdoor Starlight Theater and five swimming pools with two hot tubs and 14 luxury cabanas. 

Pala Casino’s wide variety of HD premium sporting and entertainment events, also include an exciting collection of live bands daily at both indoor and outdoor venues.

Pala Casino Spa Golf Resort employees enjoy an exciting work environment, competitive salaries and excellent benefits including Medical, Dental, Vision and a 401(k) plan.  Our Team Members receive free uniforms and enjoy one free meal per shift in our beautiful cafeteria style Team Member dining room.

Click here to read about our exceptional benefits!!

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