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Surveillance Operator

Bally's Tiverton
Tiverton, RI
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Job Purpose

Monitor casino and associated areas using video cameras, computer screens, monitors, digital recorders, access control systems, computer dispatch, video printers, switches, selectors, and direct observation to insure compliance with all laws, regulations, policies and procedures.

  • High school diploma or GED equivalent
  • Experience working with video cameras, access control systems, video printers and other equipment used in surveillance
  • Previous casino experience is preferred but not required
  • Basic computer software and hardware knowledge desired
  • Previous experience in loss prevention preferred but not required
License Requirements

Rhode Island Department of Business Regulations Gaming License

Essential Job Functions
  • Monitor and record activities being conducted in and around the gaming establishment using video cameras, monitors, digital recorders, access control systems, computer dispatch, video printers, switches, and other equipment used for surveillance.
  • Monitor all areas of the property, both indoor and outdoor for suspicious activity, health and safety issues, evidence of theft, cheating, scams, and procedural violations.
  • Check for blind spots and camera outage or tampering.
  • Log all activities observed by surveillance in to the surveillance dispatch log.
  • Understand and operate all Surveillance camera switching, reprogramming equipment, and use of all computer equipment.
  • Controls Surveillance dispatch system for all calls to Control.
  • Determines Control call priorities and dispatches security, police, fire, traffic officers, maintenance and facilities during emergencies as necessary.
  • Dispatches Security officers as needed throughout the facility and monitors conduct.
  • Maintain familiarity with all appropriate Twin River department procedures.
  • Maintain confidentiality within the established guidelines.
Physical/Mental Requirements
  • Frequent sitting, speaking, seeing, hearing, and listening
  • Frequently follow directions, attention to detail
  • Occasional twisting, kneeling, handling, wrist motion, bending, and working in tight spaces
Working Conditions
  • Work indoors in cramped quarters, frequently in climate-controlled environment
  • Walk on carpeted, cement, and tile floors
  • Work alone or with others
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Bally's Tiverton features 33,600 sq. ft. of gaming space. Included are 1,000 of the newest video slots as well as a number of your favorite games such as Wheel of Fortune Cash Link, Wheel of Fortune 4D, Dragon Link, Lightning Link, Fortune Gong and more. Also featured, are 32 live table games and 18 brand new Hybrid Stadium Seats which include a gaming mix of Blackjack, Roulette, Baccarat, Three Card Poker, Craps, Spanish 21, Let It Ride, and Pai Gow Poker.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.